I am planning on providing online services to customers, do I need to verify their ID?

Question: I am planning on providing online services to customers, do I need to verify their ID?

Answer:

This depends on the nature of services you are providing, there are legislative requirements for some online services in relation to verifying and collecting certain personal information, including businesses that are deemed ‘designated services‘ under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth). Certain professions and industries may also have industry codes that you may be required to comply with.

Answered by Edith Moss

Edith has experience in employment law which includes drafting business terms and conditions, employment and contractors agreements and providing advice on employment matters. In her past work experience, Edith worked for some of Australia's leading visual art and design organisations.

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What information do you collect?

We collect a range of data about you, including your contact details, legal issues and data on how you use our website.

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