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Why Your Business Should Use a Net Promoter Score to Measure Success

Startups
What number does your business use to define success? Businesses use many different metrics to measure performance, from profitability to employee satisfaction. A net promoter score (NPS) is another metric which focuses on client satisfaction. This article proposes that the NPS is a better way to measure business success compared to other measures. What is […] Read more >

I Want to Sell My Products On Amazon. What Do I Need to Know?

E-Commerce Read more >

I Have a Draft or Incomplete Contract. Is it Binding?

Commercial Contracts Read more >

I Operate an Online Business. Can I Sell Goods or Services to Minors?

E-Commerce Read more >

How to Respond to a Statement of Grounds and Particulars

Intellectual Property
If you have received a notice of intention to oppose (NIO) your trade mark, this means a third party wants to prevent your trade mark from being registered. The opponent may then follow up by lodging a statement of grounds and particulars with IP Australia. In this article, we look at: why someone may oppose […] Read more >

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