Having spoken to hundreds of C-Suite and in-house counsel,
we understand the most common priorities for streamlined legal support are:

Empowering businesses to be more proactive, less reactive and able to deliver more with less
Driving value by allowing businesses to become leaner, more strategic and deeply tied to business objectives and value creation
Exploring solutions that maximise impact within the business by leveraging process and technology
Underpinning these priorities, General Counsel are seeking cost certainty and the ability to forecast legal spend without the need to manage fee estimates.

Our Core Capabilities

LegalVision offers two legal solutions specifically directed at large enterprises and corporate clients.

Each of these solutions combines legal, process design and technology expertise to deliver an end-to-end solution that maximises impact, while keeping scope, price and value aligned.

Managed Legal Services

A managed legal service is a new breed of outsourced support for recurring legal needs.

How it works

Because of the level of integration with the business and the service provider under a managed legal service, and the commitment to efficiency, we adopt a three stage approach to onboarding a managed legal service client:

1. Design workshop

Our legal transformation experts leverage design thinking and user-centred principles to co-design a process for delivering a chosen workstream

2. Pilot

We provide immediate support to the client for the selected workstream, while concurrently working to transition to a managed legal service model

3. Business case

We deliver a business case for the ongoing managed service with reference to the impact of the proposed solution


LegalVision takes on responsibility for a specific area of work. We team our lawyers with process design and technology. Our model ensures quality, consistency, efficiency and transparency.

Types of work suitable for:

Higher Volume

A sufficient volume of work to drive value from process improvement


The area of work involves recurring tasks and activities

Internal Support

There is support from internal stakeholders for a new way of delivering legal services

Desk Extension

A desk extension is a better way of giving your business extra capacity to tackle a range of legal needs.

How it works

Our in-house technology and process expertise help us drive efficiencies in the delivery of business-as-usual legal work. Our desk extension takes this a step further by leveraging the benefits of a subscription model to lower delivery costs.

1. Become a member

You pay a low monthly membership fee for all of your business-as-usual legal needs, including access to faster turnarounds and a dedicated team and relationship manager.

2. Cost certainty

You can sign up for a 12 month or heavily discounted 3 year contract, allowing you to effectively manage your legal budget and lock-in competitive rates. We also offer a 1 month money-back trial to ensure membership is right for you.

3. Tech powered

You will have access to Prism, our custom-built matter management platform for members. This secure cloud-based dashboard allows you to track progress on all work requests, maintain an audit trail and produce reports on your usage and spend.


LegalVision amplifies the legal capabilities of your business. As you will have access to lawyers across our various practice areas, we can provide support when you need it and in all of the areas you need it. Your dedicated relationship manager will work to develop a deep understanding of your business, and can tailor a solution that’s right for you.

Types of work suitable for:

Disparate Work

A range of work across different categories

Not Outsourced

Work that may not be worth outsourcing when considered individually


The areas of work are not core to the maximum impact areas of the internal business units.

Learn more about our enterprise solutions

Learn about LegalVision's Desk Extension and Managed Service products. Our products combine the expertise of our legal team with technology and process design.
Listen to Mary O’Carroll (Director of Legal Operations at Google) and Thomas Kaldor from LegalVision for an in-depth discussion about the emergence of legal operations in the Australian legal market.

Which solution is right for you?

Engagement Model Traditional Outsource Model LegalVision's
Desk Extension
Managed Legal Service
Legal Need Event driven Ongoing (or demand peaks) BAU (or business transition)
Type of Work One (project) Many work types One work type
Scope of Work Client led (instructions) Co-designed Provider-led (process design)
Process Improvement - Opportunity Low Medium High
Process Improvement - Timing Ad hoc Ongoing Upfront and ongoing
Process Improvement - Knowledge Management Knowledge stays with provider Knowledge is shared Knowledge is institutional
Role of Technology Not critical Project management Project management and delivery environment
Client Role Intermediary Provider management Project governance and oversight

Traditional Outsource Model

Legal Need

Event Driven

Type of Work

One (project)

Scope of Work

Client led (instructions)

Process Improvement Opportunity


Process Improvement - Timing

Ad hoc

Process Improvement - Knowledge Management

Knowledge stays with provider

Role of Technology

Not critical

Client Role


LegalVision's Desk Extension

Legal Need

Ongoing (or demand peaks)

Type of Work

Many work types

Scope of Work


Process Improvement Opportunity


Process Improvement - Timing


Process Improvement - Knowledge Management

Knowledge is shared

Role of Technology

Project management

Client Role

Provider management

LegalVision's Managed Services

Legal Need

BAU (or business transition)

Type of Work

One work type

Scope of Work

Provider-led (process design)

Process Improvement Opportunity

Provider-led (process design)

Process Improvement - Timing

Upfront and ongoing

Process Improvement - Knowledge Management

Knowledge is institutional

Role of Technology

Project management and delivery environment

Client Role

Project governance and oversight

Case Studies

Volkswagen Logo

Volkswagen Group Australia

Learn how LegalVision collaborated with Volkswagen to deliver a better solution for reviewing thousands of customer interactions.

Read more >

ASX50 Retail Company

Learn how an ASX50 company worked with LegalVision to develop an innovative legal solution to help transform its business structure.

Read more >

Businesses We've Helped Transform

Justcuts Reckon Woolworths
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General Counsel Toolkit

General Counsel Toolkit

This toolkit will help streamline operations, reduce costs and drive efficiencies so your in-house team can focus on strategic priorities.

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Our Awards

  • 2020 Excellence in Technology & Innovation Finalist – Australasian Law Awards
  • 2020 Employer of Choice Winner – Australasian Lawyer
  • 2021 Fastest Growing Law Firm - Financial Times APAC 500
  • 2020 AFR Fast 100 List - Australian Financial Review
  • 2021 Law Firm of the Year - Australasian Law Awards
  • 2019 Most Innovative Firm - Australasian Lawyer