What is Open Banking and the Consumer Data Right?
Open banking is a regime being implemented around the world, and now in Australia. It is driven by the idea…
How Can I Transfer a Service Agreement to Someone Else?
A service agreement is a contract that outlines the relationship between you and a customer to whom you will provide services.…
IT Contract Clauses: Guide to Key Contracts For In-House Counsel
When outsourcing IT services, your IT contract must reflect what you are aiming to achieve. You may have the option…
My Business Engages in Email Marketing. What Are My Opt-Out Obligations?
‘Spam’ is a term commonly used to refer to promotional emails or emails you do not wish to receive. However,…
Do I Need to Register For the Consumer Data Right?
It is important for your business to understand the Consumer Data Right (CDR) and how it will impact on your…
What is the Consumer Data Right?
The Consumer Data Right, also known as the CDR, is a new law which will give consumers control over their…
I’m an IT Service Provider. What Do I Need To Know About Service Levels?
As an IT service provider, you probably refer to service levels when marketing and selling your products. This is a vital way…
I Am Buying IT Services. Should I Care About Service Levels?
If you are buying IT services for your business, you want to ensure that these services will perform to a…
Do I Need Consent for Telemarketing?
Your business may choose to engage in direct marketing strategies to reach new audiences. However, carrying out unsolicited phone calls or faxes…
CommBank Lessons on Holding or Disclosing Inaccurate Personal Information
You must consider privacy responsibilities if your business collects personal information. Importantly, this includes ensuring that you do not disclose…
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