These terms apply to every visitor to your website regardless of whether they become a customer of yours in the future. This legal document is unlike Sales Terms and Conditions whose application is limited to customers.
Sales Terms and Conditions
Sales Terms and Conditions only apply to customers of your business but not to those visiting your website without making a purchase.
The Terms and Conditions can appear on the website in full for the customer to read and accept while they are in the process of purchasing a product or the customer can only acknowledge that they have ready the Terms and Conditions of making a purchase. You also have the option of providing the document in hard copy for the customer to sign but this is less common with businesses operating online.
You need a Sales Terms and Conditions to tell your customers what product you are selling, how you are going to sell them and the delivery of your products.
Well drafted Sales Terms and Conditions include clauses to outline:
- How a customer can pay;
- How a customer can cancel an order; and
- How a customer can return, refund or exchange an item.