Skip to content

I Am Operating a Trade Promotion – What Are My Record Keeping Obligations?

As part of operating your business, you will likely explore novel ways to market your products and trade. Trade promotions are a common and popular method to promote your business and services. They are a form of permitted gambling and each state heavily regulates them accordingly. This article will highlight your record-keeping obligations while running a trade promotion.

What is a Trade Promotion?

A trade promotion is a free-entry competition a business conducts to promote their goods or services. The three elements of a trade promotion are that they must be:

  • free to enter;
  • promoting goods or services; and
  • conducted by a registered business.

The two main types of trade promotions are:

  • games of skill; and
  • games of chance.

Trade promotions are commonly games of skill – specifically lotteries or random number generators, where entrants can purchase a product or service and enter the draw to receive a prize. You may need a permit or authority to operate this type of promotion, depending on: 

  • which state or territory you operate your business; and 
  • the dollar value of the total prize pool. 

The majority of states and territories do not require a permit. In those that do, the requirements can vary. If you are running a trade promotion across Australia, you should comply with each state or territory’s requirements for permits and authorities. 

Front page of publication
Trade Promotions Factsheet

This fact sheet outlines what records you need to keep when you run a trade promotion for each state and territory, and what documents you should keep.

Download Now

Record-Keeping Obligations

Each state and territory has different requirements concerning record-keeping. The regulatory bodies can request these documents and require additional special audits in some cases. A high-level overview of these requirements is below:

StateRecordsTime
NSWThere is no requirement to keep records. However, maintaining records is recommended to ensure the activities are managed appropriately.
If your annual gross proceeds of the trade promotion exceed $250,000, a qualified auditor must audit the accounts.
We also recommend keeping a record of the scrutineer used for the draw.
Not mandatory. Recommend 12 months.
VICRecords must be kept to show accurate financial accounting of the lottery and entries and an accurate report of the distribution of prizes. 3 years.
SAYou must keep an accurate record of participant details, the distribution of all prizes, and details of how you dealt with unclaimed prizes. Additionally, you must record the details of a lottery draw, including time, date, location and scrutineer of the draw. At least 3 months after drawing the lottery.
ACTAll records concerning the lottery, including:
a record of entries;written statement showing the whole of receipts and disbursements in connection with the trade promotion andall books, documents and vouchers relating to the lottery.
Minimum 12 months following determination of the results.
WARecords relating to the lottery must be kept and made available to authorities if requested. 
If entrants are not able to witness the prize draw, audit records confirming the prize draw must be kept. 
1 year
QLDA general gaming record must be kept.
At minimum, this will include accounts records and statements for auditing purposes.
As a matter of best practice, keeping records of entrants and prize disposal is also recommended. 
5 years
NTFull records must be kept showing the following details in plain english:entries received;allocation of prizes; and income and expenditure associated with the game.Minimum 2 years or up to 7 years if the prize is valued over $20,000
TASNo requirementsN/A
Continue reading this article below the form
Loading form

Record-Keeping Tips

As a matter of best practice, you should keep the following records:

  • a final copy of your terms and conditions;
  • any permit documents;
  • copies of entry forms;
  • the winner details (name and address);
  • prize details (specifically receipts showing prize value);
  • evidence the prizes were awarded and distributed;
  • evidence that winners were notified;
  • where the prize was unclaimed, how it was disposed;
  • a copy of your advertising material; and
  • accounting information relating to the promotion.

Privacy Considerations

In addition to your record-keeping obligations, you will have additional privacy obligations. In the course of operating a trade promotion, you may receive personal information about your entrants and customers.

These details should be managed in accordance with your privacy policy and the Australian privacy principles where possible. As a matter of best practice, it is recommended that you only collect information that is reasonably necessary to run the promotion and contact the winning entrant.

You can limit this to: 

  • a name;
  • age;
  • address; and 
  • contact email and phone number. 

These details are to ensure that your entrants are over the age of 18, verify which state they are based in and which laws will consequently apply. Additionally, it allows you to contact them to notify them if they win the prize.

Key Takeaways

Running a trade promotion can be an impressive way to generate interest in your brand, engage new customers, or drive sales. You should be aware of your record-keeping and auditing requirements.

If you need help with non-disclosure agreements, our experienced regulatory and compliance lawyers can assist as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers to answer your questions and draft and review your documents. Call us today on 1300 544 755 or visit our membership page.

Frequently Asked Questions

What is a trade promotion?

A trade promotion is a free-entry competition conducted to promote goods or services supplied by a business.

What are the main types of trade promotions?

The two main types of trade promotions are games of skill and games of chance.

Register for our free webinars

ACCC Merger Reforms: Key Takeaways for Executives and Legal Counsel

Online
Understand how the ACCC’s merger reforms impact your legal strategy. Register for our free webinar.
Register Now

Ask an Employment Lawyer: Contracts, Performance and Navigating Dismissals

Online
Ask an employment lawyer your contract, performance and dismissal questions in our free webinar. Register today.
Register Now

Stop Chasing Unpaid Invoices: Payment Terms That Actually Work

Online
Stop chasing late payments with stronger terms and protections. Register for our free webinar.
Register Now

Managing Psychosocial Risks: Employer and Legal Counsel Responsibilities

Online
Protect your business by managing workplace psychosocial risks. Register for our free webinar.
Register Now
See more webinars >
Caroline Snow

Caroline Snow

Senior Lawyer | View profile

Caroline is a Senior Lawyer in LegalVision’s Commercial Contracts team. She has previously worked at several boutique law firms with a background in commercial and family law disputes, as well as drafting and reviewing commercial contracts. Caroline has been admitted as a lawyer to the Supreme Court of New South Wales.

Qualifications: Bachelor of Laws, Bachelor of Arts, Graduate Diploma of Legal Practice, University of Technology Sydney.

Read all articles by Caroline

About LegalVision

LegalVision is an innovative commercial law firm that provides businesses with affordable, unlimited and ongoing legal assistance through our membership. We operate in Australia, the United Kingdom and New Zealand.

Learn more

We’re an award-winning law firm

  • Award

    2025 Future of Legal Services Innovation Finalist - Legal Innovation Awards

  • Award

    2025 Employer of Choice - Australasian Lawyer

  • Award

    2024 Law Company of the Year Finalist - The Lawyer Awards

  • Award

    2024 Law Firm of the Year Finalist - Modern Law Private Client Awards

  • Award

    2022 Law Firm of the Year - Australasian Law Awards