Q&A

Question: What happens if my products are damaged during delivery?

Answer:

You should contact the seller immediately and let them know that the goods you have received are damaged. The seller may require you to provide proof of this by returning the goods. If it is the case that the goods were not defective and were in fact damaged in the delivery process, the seller is likely to refer you directly to the delivery company.

Priscilla Ng

Answered by Priscilla Ng

Priscilla is a lawyer. She practises in the areas of business and commercial law, intellectual property and employment law. In her past work experience, she practised in property law, family law, wills and estates, and civil litigation.

Get in Touch

Fill out the form below to get in touch. A LegalVision team member will be in touch shortly!

Our Awards

  • Innovator of the Year – 2016 Australian Law Awards Innovator of the Year – 2016 Australian Law Awards
  • Professional Services Business of the Year – 2016 Optus MyBusiness Awards Professional Services Business of the Year – 2016 Optus MyBusiness Awards
  • Boutique Diversity Law Firm of the Year – 2015 Women in Law Awards Boutique Diversity Law Firm of the Year – 2015 Women in Law Awards
  • Startup Disruptor and Next Rich Award Finalist – 2016 PwC Aspire Awards Startup Disruptor and Next Rich Award Finalist – 2016 PwC Aspire Awards
  • Client Service and Delivery Award Winner – 2016 InfoTrack Client Centricity Awards Client Service and Delivery Award Winner – 2016 InfoTrack Client Centricity Awards
  • Innovator of the Year Finalist – 2016 Optus MyBusiness Awards Innovator of the Year Finalist – 2016 Optus MyBusiness Awards