eBay have their own processes and procedures as to how complaints are dealt with, it doesn’t come under Australian Consumer Law as other products bought in Australia do. You should first directly contact the seller and set out your issues with the product. If you do not receive the response you would like you should contact eBay directly to receive a refund if this is possible.
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We collect a range of data about you, including your contact details, legal issues and data on how you use our website.
We collect information over the phone, by email and through our website.
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