Q&A
How are disputes between a customer and a supplier resolved under the ACL (Australian Consumer Law)?

Answer:

First, you should contact the supplier directly setting out your complaint to see whether it can be resolved directly. If your disputes cannot be resolved in this way, then you should consider complaining to the ACCC (Australian Competition and Consumer Commission) to see whether they can assist. You might also consider taking legal action if none of these avenues are successful.

Answered by Edith Moss

Edith has experience in employment law which includes drafting business terms and conditions, employment and contractors agreements and providing advice on employment matters. In her past work experience, Edith worked for some of Australia's leading visual art and design organisations.

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