I Have Been Contacted by a Debt Collector. What Do I Need to Know?
If you do not make repayments on a loan, credit card or fail to pay bills and invoices, you may…
Who is AFIA and What is Its Role in Buy Now Pay Later Schemes? Tips for Consumers.
Are you a customer buying through a buy now pay later scheme? If so, this article will help you understand…
Who is AFIA and What is Its Role in Buy Now Pay Later Schemes? Tips for Businesses
Do you run a business using buy now pay later schemes, or are you thinking about developing a buy now…
What Is an Ombudsman?
An ombudsman is someone (or a body of people) who investigates complaints about various organisations, usually government agencies or departments.…
What Are My Debt Recovery Options?
If your business is owed money from another business or individual, you may be wondering how to recover it. This…
Does Australian Consumer Law Apply to Charitable Fundraising?
We may think that the Australian Consumer Law (ACL) does not apply to charities and not for profit organisations because…
What Regulations Apply to Consumer Reviews for ‘Sharing Economy’ Companies like Uber and Airbnb?
In 2016, the Australian Competition and Consumer Commission (ACCC) investigated the legitimacy of customer reviews for ‘sharing economy’ companies, such…
What is an Enforceable Undertaking Under Australian Consumer Law?
The Australian Consumer Law (ACL) sets out rules which businesses must comply with when providing goods and services to consumers.…
What is a Consumer Guarantee?
A consumer guarantee is an assurance that when you buy a good or service, it will work and do what…
What Happens if I Do Not Meet the Consumer Guarantees?
Regardless of the size of your business, you must honour your obligations under Australian Consumer Law (ACL). All businesses will…
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