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Legal Guide to Indemnities in Contracts

In Short

  • An indemnity is a contractual promise by one party to compensate the other for specific losses or damage.

  • If you are giving the indemnity, assess what liabilities you are promising, check whether you are insured for them, and seek to limit your exposure (via carve‑outs, caps or mitigation obligations).

  • If you’re the party receiving the indemnity, you’ll often not need to prove fault, making it a stronger protection, but ensure it is drafted broadly enough to cover the risks you care about.

Tips for Businesses
Before signing, clearly define what the indemnity covers, quantify or cap your liability where possible, and check your insurance aligns with the commitment. This helps you balance risk with practical protection.


Table of Contents

In every contract you sign, you will usually find a reference to indemnities. Indemnities are promises from one party to compensate the other party for certain losses or damage. Indemnities contain important obligations you cannot waive if you have to indemnify someone. Alternatively, you may have additional rights to recover compensation if you receive an indemnity from the other party. This article is an introductory guide to how indemnities affect your business and what you should look for in a contract. 

What is an Indemnity?

An indemnity in a contract is a promise by one party to compensate the other party for loss or damage suffered by the other party during contract performance. Not all indemnities are obvious in contracts. Often, they fall under the guise of various names. Furthermore, a party can create indemnities by using words such as: 

  • hold harmless;
  • defend;
  • make good; or 
  • compensate for.

When there is an indemnity clause, the person who provides the indemnity is known as the indemnifier. The person covered by the indemnity is known as the indemnified party.

Different types of indemnities arise in contracts and contractual relationships. The more detailed and defined an indemnity clause, the more easily compensation will flow. 

How to Limit the Scope of an Indemnity

You can introduce limits to the scope of an indemnity to apply only to specific situations or types of claims.

Consider a software supplier who sells software to a customer. The indemnity in the contract may indemnify the customer against any third-party intellectual property (IP) claims. In this sense, the supplier has promised the customer that if a third party outside the contract sues the customer for IP infringement (such as a breach of copyright), the supplier will accept responsibility for the customer’s loss or damage resulting from the claim. 

For example, a clause in the contract could look like the following paragraph below.

Despite anything to the contrary, the Supplier shall indemnify the Customer against any loss, cost, damage, expense, liability or claim suffered or incurred by the Customer that relates to or arises out of any third-party claim that the Software or the Customer’s use of the Software, infringes the Intellectual Property Rights of any third party.

The clause demonstrates how an indemnity can limit: 

  • the types of claims allowed (limited to third parties only); and
  • the types of loss and damage that a supplier will cover under the contract (losses arising from the third-party claim for IP infringement).

For example, in the software supplier case study, the clause limits claims to third-party IP claims over the software supplied to the customer under the contract. The supplier will cover losses related to the claim. However, the clause may not cover the customer’s legal fees. 

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Why Should You Limit Indemnities?

An indemnity clause differs from a standard contractual term because of its potentially broad scope. As the indemnifier, you should closely assess the indemnity clause to limit its scope and minimise the potential financial impact. A broad liability clause may refer to the indemnifier indemnifying the other party against all losses, howsoever arising. 

Without limiting that clause, the indemnifier could be subject to paying significant amounts of money if the indemnity clause is engaged. These amounts may also include losses that are not directly related to the contract. 

However, suppose you are the party receiving an indemnity. In this case, the broader and more general the indemnity clause is, the more you may be able to recover. For example, a broad indemnity may include costs associated with legal and professional fees and account for acts of the other party’s employees and representatives. 

You can amend the broad scope of an indemnity by:

  • specifying carve-outs to the indemnity, where certain events are excluded, such as the acts or omissions of the other party;
  • stating that proportionate liability will apply; or
  • placing obligations on the other party to mitigate their loss.

It is important to note that the party drafting or inserting indemnities into their contracts must ensure they are fair and proportionate. The updated Unfair Contract Term regime comes into effect in November 2023. The law makes unfair terms in standard-form contracts unlawful. The provisions of the regime will apply to unfair and unreasonable indemnities. Indemnities that make customers responsible for losses outside their control or for the indemnified party’s negligence are likely unfair and can be subject to significant financial penalties if challenged.

How Do Indemnities Affect You?

When you receive a contract with an indemnity clause, you should look at the indemnity from both sides. You, the indemnifier, may promise to indemnify the other party. Alternatively, the other party may promise to indemnify you, the indemnified party. 

Indemnifier

If you are the indemnifier, you should ask yourself:

  • what types of responsibilities apply to you; 
  • the potential cost to your business if you have to indemnify the customer;
  • whether you can afford to meet those costs; and
  • whether you have insurance to cover this type of indemnity if it is required.

Most insurance policies will not cover you for liability assumed under an indemnity. You may need tailored insurance that covers your specific liabilities under the contract. Check with your insurance broker if your existing insurance will cover these risks.

Indemnified

If you are the indemnified party, you have a lower threshold to demand compensation for any loss or damages you suffer. Under many indemnities, you do not have to prove that the other party was at fault for causing the loss or damage to receive compensation. You only need to show evidence of expenses related to the claim under the indemnity.

Therefore, an indemnity is similar to recovering a debt. You want an indemnity to cover you broadly for the biggest risks that may occur under your contract. You can still sue for a breach of contract and receive compensation through awarded damages. However, your business is less likely to struggle if you can receive compensation more quickly without the need to prove fault. If you are the indemnified party and providing the contract to the other party, you must determine if your indemnity is fair. 

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Appropriately Negotiating Indemnities 

When negotiating an indemnity clause, you should consider the following: 

  • who is giving the indemnity and who is receiving it;
  • what types of liability the clause covers; and 
  • the limitations you will expressly include in the indemnity.

For example, if you are receiving the indemnity, you may request that the indemnity cover your actions and omissions and all legal costs. If you are providing the indemnity, you may want to require the indemnified party to mitigate their losses for events within their control.

What If My Contract Does Not Contain Indemnities?

Many contracts operate successfully without explicit indemnity clauses, as lack of indemnities does not mean that you cannot recover your losses. When your contract lacks an indemnity provision, you can rely on traditional legal remedies to recover compensation for losses or damages.

You Can Still Sue for Breach of Contract

If you suffer a loss due to the counterparty’s breach of the Agreement, you can pursue damages through legal proceedings. You must prove the other party failed to meet their contractual obligations and that this failure caused your loss. For example, if a supplier delivers defective goods that damage your equipment, you need to demonstrate their breach and the direct link to your damages. This process typically requires more evidence and time than a claim under an indemnity. However, you can still recover compensation for direct losses, consequential damages, and, in some cases, legal costs if the contract permits. We suggest that you speak with a disputes lawyer if you are considering filing a lawsuit. 

Importance of Insurance

If your contract does not provide indemnity protection, your own insurance coverage becomes even more important for managing risks. Professional indemnity insurance, public liability cover, and product liability policies may protect your business from financial losses when contracts lack indemnity clauses. For instance, if you’re a medical practice engaging an IT support company to maintain your patient management systems and the contract does not include indemnities for data breach incidents from the IT provider, you may want to consider obtaining cybersecurity insurance if appropriate for your business. This cyber liability insurance would need to cover situations where the IT company’s negligence leads to a data breach exposing patient records or ransomware attacks that compromise your appointment booking system. You should make sure to speak with your insurance broker about your policies as insurance policies can be an expensive cost for the business.

Key Takeaways

Indemnities are broad promises you give the other party to compensate for losses or damages. Alternatively, the other party can give you an indemnity. When you receive a commercial contract with an indemnity clause, you should understand:

  • the types of indemnities you can have in a contract;
  • how to limit the scope of an indemnity clause;
  • the obligations you have under an indemnity clause; and
  • how to negotiate an indemnity clause to limit your liability.

If you need help with your indemnity clause, contact our experienced contract lawyers as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers to answer your questions and draft and review your documents. Call us today on 1300 544 755 or visit our membership page.

Frequently Asked Questions

Can I add an indemnity clause to an existing contract?

Yes, but both parties must agree to the amendment. You cannot unilaterally add an indemnity clause to an existing contract. The amendment should be documented in writing and signed by both parties using a document such as a Deed of Variation. Make sure to speak with a lawyer if you require changes to your existing contracts.

Do I need a lawyer to negotiate indemnity clauses?

While not legally required, it’s recommended that you speak with a lawyer. Indemnity clauses can expose your business to financial risk, and their wording can be technical. A commercial lawyer can help you understand the scope of potential liability, suggest appropriate limitations, and ensure the clause is fair and enforceable.

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Jordan Bramis

Jordan Bramis

Lawyer | View profile

Jordan is a Lawyer at LegalVision. He graduated in 2021 with a double degree in Law and Communication.

Qualifications: Bachelor of Laws, Bachelor of Communication, University of Technology Sydney.

Read all articles by Jordan

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