Skip to content

How Will The Privacy Act Impact My Small Business?

Recent data retention laws now oblige telecommunications service providers to retain and store a customer’s telecommunications data for two years. Consequently, privacy issues are a high priority for many people.  

Although the data retention laws do not directly affect all small and medium-sized businesses, privacy issues may arise when dealing with customers and employees. The Privacy Act 1988 (Cth) (“the Act”) outlines the obligations a small business may have when it comes to dealing with privacy.

Are You An Australian Privacy Principle Entity?

The Act does not cover all small businesses. “Australian Privacy Principle (APP) Entity” is the term used for businesses that need to comply with the Act. An APP entity refers to businesses that have an upwards annual turnover of $3 million. However, there are a few other exceptions that may put your business into the category of an APP entity. For example, if your business provides health services, you would be considered an APP entity regardless of your annual turnover.

Does Your Business Have Access to Personal Information?

Personal information refers to the details collected to identify a person. Obvious details include a name or address. A business could obtain even more precise details such as a birth date or banking information. If your business does collect personal information, you may be considered an APP entity if you fulfill certain criteria. This criteria includes:

  • your business exchanges personal information to receive an advantage (eg. receipt of money);
  • your business provides health services;
  • your business is part of a larger entity that is considered an APP entity;
  • your business has reporting requirements according to the Anti-Money Laundering and Counter-Terrorism Financing Act 2006;
  • your business runs a residential tenancy database that is accessible by another entity; or
  • your business is a registered employee association (e.g., a union)
Continue reading this article below the form

How Can my Business Opt In?

If your business is not an APP entity, the Act outlines various ways that you can opt in. Although the Act may not require your business to describe how they deal with the personal information they encounter in their day-to-day running, it is best practice to do so. A Privacy Policy setting out this information not only adds credibility and validity to your business, but also allows your customers to feel comfortable with the information that they provide to you.

What Does it Mean to Comply with the Act?

If you have just discovered that you are an APP entity, or you are a business that wants to comply with the Act, it is important to understand what this means. The Australian Privacy Principles provide an outline of your obligations. This includes being open about the ways you use personal information. It also requires businesses to store information securely and to allow their customers to change or access the stored information.

Conclusion

At LegalVision, our experienced team of online lawyers can help to determine whether your business needs to comply with the Australian Privacy Principles and if so, how to ensure you do not breach any of your legislative obligations. Speak to our team of specialists to discuss privacy in your business.

Register for our free webinars

Construction Industry Update: What To Expect in 2026

Online
Stay ahead of major construction regulatory changes. Register for our free webinar.
Register Now

Protect, License, Enforce: IP Strategies for In-House Legal Teams

Online
Strengthen your company’s IP strategy and safeguard its value. Register for our free webinar.
Register Now

Going Global: Expanding Your Franchise Overseas

Online
Learn how to scale your franchise internationally and unlock new markets. Register for our free webinar.
Register Now

Work Hard, Play Harder: Managing Employee Off-Duty Behaviour

Online
Understand the risks of off-duty conduct and protect your business from reputational damage. Register for our free webinar.
Register Now
See more webinars >
Kristine Biason

Kristine Biason

Practice Leader | View profile

Kristine is a Practice Leader in LegalVision’s Commercial Contracts team. She drafts and negotiates commercial contracts, in particular, supply, distribution and manufacturing agreements used internationally. She also assists clients with their information technology agreements, often aiding clients on their business journey by determining the relevant agreements needed for their business, whether that be a SaaS agreement, reseller agreement or a managed services agreement. She has previously worked in the Franchising team and has provided clients with advice on setting up franchises and purchasing franchises.

Qualifications: Bachelor of Laws, Graduate Diploma of Legal Practice, Bachelor of Media, Macquarie University.

Read all articles by Kristine

About LegalVision

LegalVision is an innovative commercial law firm that provides businesses with affordable, unlimited and ongoing legal assistance through our membership. We operate in Australia, the United Kingdom and New Zealand.

Learn more

We’re an award-winning law firm

  • Award

    2025 Future of Legal Services Innovation Finalist - Legal Innovation Awards

  • Award

    2025 Employer of Choice - Australasian Lawyer

  • Award

    2024 Law Company of the Year Finalist - The Lawyer Awards

  • Award

    2024 Law Firm of the Year Finalist - Modern Law Private Client Awards

  • Award

    2022 Law Firm of the Year - Australasian Law Awards