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How Does Franchising Work?

In Short

  • Franchising Explained – A business model where a franchisor licenses their brand and operations to a franchisee for a fee, allowing them to replicate the business.
  • Key Components – Franchisees get access to branding, intellectual property, training, and operational guidelines to maintain consistency across locations.
  • Costs Involved – Franchisees pay initial fees, fit-out costs, ongoing royalties, and other expenses to operate under the established brand.

Tips for Businesses

If you’re considering franchising, ensure your business model is scalable and well-documented. Develop clear training programs, set brand standards, and establish a fair fee structure. Ongoing support is crucial for maintaining quality and consistency. Before proceeding, seek legal advice to draft agreements and protect your intellectual property.


Table of Contents

Navigating the business world can often feel confusing, especially when it comes to terms like ‘franchising’. Yet, understanding this concept could be the key to unlocking significant growth for your business.

This article aims to simplify franchising, breaking down its core principles and mechanics in clear, accessible terms. We will explore:

  • the fundamental concept of franchising;
  • the core system or marketing plan; 
  • training and support; and
  • the various types of fees involved in franchising.
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Franchisor Handbook

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Basics of Franchising 

Franchising is a business model where a franchisor grants a third party (the franchisee) the right to operate under their established brand and business system for a fee. This arrangement typically includes access to a comprehensive package of key features, including:

Intellectual property is a crucial component of franchising. It encompasses legally protected creations of the mind, such as:

  • trade marks: brand names, logos, and slogans that distinguish the franchise;
  • patents: unique inventions or processes specific to the business;
  • copyrights: original works like manuals, marketing materials, or software; and
  • trade secrets: confidential business information that gives a competitive edge.

In franchising, IP is vital because it is often the primary asset being licensed. It allows franchisees to use the established brand and proven business methods, reducing their risk and accelerating their path to profitability. This package enables the franchisee to replicate the franchisor’s successful business model. They also benefit from an established brand reputation and proven operational methods.

How Does Franchising Work?

Below, we outline franchising, from developing a replicable business model to training franchisees and structuring fees.

Developing a Franchise System

To successfully franchise your business, you must create a structured system that franchisees can follow. You should develop a business model and marketing plan that ensures your brand and operations can be consistently replicated across different locations. Establish clear branding, operating procedures, and business practices that all franchisees must follow. These typically include elements such as:

  • worker uniforms;
  • store fit-out;
  • service standards; and 
  • customer experience guidelines.

You should also allow for some localised adaptations while maintaining overall brand consistency to cater to different markets.

A strong brand reputation is crucial in attracting prospective franchisees. Franchise networks that maintain consistency and uphold high-quality standards will likely thrive.

Training and Ongoing Support

As a franchisor, your brand’s reputation depends on how well your franchisees operate. Therefore, providing comprehensive training and ongoing support is essential. You should:

  • create a detailed operations manual outlining the processes and standards for running the franchise;
  • implement structured training programs to equip franchisees with the knowledge and skills needed for success;
  • engage consultants to refine training programs and ensure franchisees receive the best support; and
  • conduct regular performance evaluations, and offer continuous guidance on operations.

It is key to maintain open communication with your franchisees. You can protect your brand integrity and maintain quality across your network by staying involved and monitoring each franchise’s operations.

Franchise Fees and Revenue Structure

Franchisees pay various fees to the franchisor, which form a significant part of the franchisor’s revenue. The common types of fees are listed in the table below.

Initial Franchise FeeA one-time upfront payment granting the franchisee the right to operate under the franchise brand. This typically includes access to intellectual property, trademarks, training, and initial marketing resources.
Fit-Out FeesCosts associated with ensuring the franchise location aligns with the brand’s design and operational standards. This may include store layout, equipment, and decor.
Ongoing Franchise FeesRecurring payments that cover franchisor support, marketing contributions, and administrative costs. These can be structured as a fixed fee, percentage of sales, or profit-based model, depending on the franchise agreement.
Royalty FeesTypically calculated as a percentage of the franchisee’s gross sales, these fees provide continued access to the franchise system and contribute to brand development, innovation, and ongoing support.
Ancillary CostsAdditional costs related to leasing or property expenses. Some franchisors assist franchisees in securing lease agreements or enter into direct agreements with landlords.

By carefully structuring these fees, you can ensure the financial viability of your franchise system while providing franchisees with value and support.

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Key Takeaways

Franchising can be confusing. Understanding the basics of franchising and the fees involved helps you know whether to expand your business or not. In basic terms, franchising allows franchisees to use their IP and business systems to open another location of their business. However, your IP and business systems come at a cost that franchisees must pay. 

If you are still wondering whether franchising is a good option for your business, our experienced franchise lawyers can assist as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers to answer your questions and draft and review your documents. Call us today on 1300 544 755 or visit our membership page.

Frequently Asked Questions

What is franchising?

Franchising allows your business to distribute its products or services through a franchisee who pays you a fee to use your IP and business model. 

What are the fees involved in franchising?

As a franchisor, you will most likely pay to draft legal documents and set up your franchise. 
However, you will also receive revenue from the fees your franchisee pays you, such as initial franchise fees, fit-out fees, ongoing franchise fees, and ancillary costs. 

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William Green

William Green

Lawyer | View profile

William is a Lawyer with LegalVision’s Franchising team. Before joining LegalVision, he worked in insurance litigation and debt recovery.

Qualifications: Bachelor of Laws, Bachelor of Business, University of Technology Sydney. 

Read all articles by William

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