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What Do I Do if My Business is Under Investigation by the ABF?

In Short

  • ABF investigations target businesses suspected of breaching import/export laws.
  • Non-compliance can result in severe penalties, including fines and prosecution.
  • It’s crucial to maintain accurate documentation and adhere to customs regulations.

Tips for Businesses

Ensure your business complies with all customs and import/export regulations to avoid Australian Border Force (ABF) investigations. Keep thorough records, regularly review compliance, and seek professional advice if needed. A proactive approach can prevent costly penalties and protect your business’s reputation.


Table of Contents

As an employer who sponsors or nominates foreign workers, you will have several business obligations that you must comply with. Staying aware of your employment obligations is essential, as your business can face various consequences for breaching them, including being investigated by the Australian Border Force (ABF). This article will outline what actions you can take to mitigate the consequences of an ABF investigation into your business.

What is the Australian Border Force? 

The ABF plays a crucial role in managing Australia’s immigration system. As an operationally independent body within the Department of Home Affairs, it is Australia’s frontline border law enforcement agency and customs service. The ABF delivers critical border protection and national security outcomes while facilitating the movement of people and goods across the border. In addition, it is responsible for enforcing Australia’s immigration laws and regulations, with key immigration functions including the following.

Border Management 

The ABF is responsible for managing Australia’s borders. This involves managing:

  • passenger and cargo movements; 
  • customs and immigration processing; and 
  • border protection.

Immigration Enforcement 

The ABF enforces Australia’s immigration laws and regulations, including visa and citizenship requirements. Furthermore, it investigates immigration-related crimes such as people smuggling and visa fraud.

Visa Compliance

The ABF ensures that people granted visas to enter Australia comply with their visa conditions. This may include complying with visa work rights and length of stay.

Detection and Prevention of Security Threats 

The ABF works closely with other law enforcement agencies to detect and prevent security threats, including: 

  • terrorism;
  • human trafficking; and 
  • other transnational crimes.

How Will I Know if Business is Under ABF Investigation?

If your business is under investigation by the Australian Border Force (ABF), you may not always be immediately aware. However, some signs may indicate that the ABF is investigating your business. Let us explore these now.

Unannounced Visits From ABF Officers

ABF officers may conduct unannounced visits to your business premises to: 

  • verify the identity and work rights of employees;
  • examine employment records; and 
  • ensure compliance with immigration laws and regulations.

Requests For Information

The ABF may request information from your business, such as: 

  • details of your employees;
  • records of employment; and 
  • information about your business operations.

Notices of Non-Compliance

Suppose the ABF finds that your business is not complying with immigration laws and regulations. In that case, it may issue a notice of non-compliance, which can lead to further investigation and penalties.

Reports From Employees or Other Sources

Employees or other individuals may report suspected non-compliance with immigration laws and regulations to the ABF, which can trigger an investigation.

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Steps to Take if Your Business is Being Investigated

Suppose your business is under investigation by the Australian Border Force (ABF). In that case, you must take immediate action to comply with all applicable immigration laws and regulations. Below are steps you can take if your business is under investigation by the ABF.

1. Seek Legal Advice

It is important to seek legal advice as soon as possible if you are under investigation by the ABF. An immigration lawyer can help you understand your rights and obligations and guide you through the investigation process.

2. Cooperate With the Investigation

It is important to cooperate fully with the ABF investigation. This means: 

  • being proactive in the investigation;
  • providing all requested information and documents;
  • answering any questions truthfully and to the best of your knowledge; and 
  • allowing ABF officers to access your premises if necessary.

Inspectors have broad investigation powers, which include:

  • entering your business premises or accessing records, documents and computers;
  • inspecting any work, process or object at an entered premises or place;
  • interviewing any person at an entered premises or place;
  • requiring a person to tell the inspector who has custody of or access to a record or document at the premises;
  • requiring a person who has the custody of or access to a record or document to produce it to the Inspector either while the inspector is on the premises or at the place;
  • inspecting and making copies of records or documents that are kept on the premises or place, or are accessible from a computer that is kept on the premises or place;
  • requiring a person to tell the inspector the person’s name and address if the Inspector reasonably believes that the person has contravened a law. If the inspector reasonably believes that the name or address is false, the person may need to give evidence of its correctness;
  • by written notice requiring a person to produce records or documents; and
  • inspecting and making copies of produced records or documents, and keeping the documents for the necessary period.

Not cooperating with inspectors can include: 

  • hindering them from exercising their powers;
  • concealing, or attempting to conceal, information from the inspector; and 
  • assaulting, intimidating or threatening an inspector. 

Non-cooperation is likely to be an aggravating factor in any consequences the ABF imposes on your business. 

3. Review Your Business Practices

Conducting ongoing reviews of your business practices will assure you that your business complies with all applicable immigration laws and regulations. This includes ensuring that all employees are legally authorised to work in Australia. Furthermore, you must keep accurate records of their employment and visa status.

This is important because the consequences imposed on your business can be mitigated or aggravated by:

  • your processes in place to monitor and comply with sponsorship obligations, including audits and policies;
  • your business’ history of failure to satisfy the sponsorship obligations and the frequency of non-compliance;
  • your business’ degree of cooperation with the Department’s monitoring activities;
  • any previous bars or cancellations for sponsorship by your business; and
  • any provisions of false or misleading information.

Making proactive compliance efforts and reviewing your business practices will help you avoid breaching immigration laws and obligations. Moreover, it will allow you to identify and rectify current breaches as quickly as possible. This demonstrates to the Department that you are across your sponsorship obligations.

4. Implement Corrective Actions

If you identify non-compliance by your business or the investigation reveals that your business is not complying with immigration laws and regulations, you should take immediate corrective action. This may include: 

  • terminating the employment of unauthorised workers;
  • implementing new policies and procedures to ensure compliance; and 
  • cooperating with the ABF to rectify any non-compliance issues.

This is important as the ABF will consider mitigating factors such as:

  • your intentions and actions before or during the identification of non-compliance;
  • your willingness, speed and ability to rectify issues raised within the business or by the Department; and
  • the impact of the failure being minimised through taking corrective action. 

What Can the ABF Do if Your Business Fails the Investigation?

If your business fails an investigation by the ABF, it can have severe consequences for you and your business. This is because the ABF has the power to take a range of enforcement actions depending on the severity of the non-compliance and other mitigating and aggravating factors. 

Based on the relevant findings, failure of an ABF investigation can result in several potential consequences for the business. These include:

  • cancellation of current sponsorships, nominations or visas under the sponsorship; or 
  • bars imposed on future sponsorships, nominations or visas for specified periods;
  • fines ranging from $1,878 to $3,756 for individuals and penalties between $9,390 and $18,780 for businesses;
  • civil penalties imposed by the courts and;
  • a legally binding agreement between your business and the Department of Home Affairs or ABF, in which you commit to taking specific measures.

Please note that more than one sanction could be imposed on your business.

Cancellation of Visas 

If your business is found to be employing workers who do not have valid work rights, the ABF may cancel their visas, which could result in them having to leave Australia. Other consequences include:

  • Penalties: The ABF can impose significant fines and penalties for non-compliance with immigration laws and regulations, generally up to $85,000 or more, depending on severity.
  • Prosecution: In serious cases of non-compliance, the ABF may refer the matter to the Department of Public Prosecutions (DPP), which can result in criminal charges and potential imprisonment.
  • Adverse publicity: Non-compliance with immigration laws and regulations can result in adverse publicity for your business, which can damage your reputation and affect your ability to attract customers and employees.
  • Business closure: In extreme cases, the ABF may close your business if it is found to be seriously non-compliant with immigration laws and regulations.

Register of Sanctioned Sponsors

The register of sanctioned sponsors records details of sponsors, by state/territory, who have breached their sponsorship obligations since 18 March 2015. It serves to name the sponsor businesses that breached their obligations publicly. 

Migration Reform To Protect Migrant Workers From Exploitation

The Migration Amendment (Strengthening Employer Compliance) Act 2024 established additional employer sanctions that could be applied to an employer in breach of their obligations. An employer who coerces or compels a migrant worker to breach their visa condition commits a criminal offence.

Additionally, if you have previously exploited migrant workers, you could receive prohibition notices for a certain period of time. This prevents you from further employing workers on temporary visas. Prohibition notices may apply to individuals or businesses.

Key Takeaways

Overall, it is important to take any investigation by the ABF seriously and to take immediate action to ensure that your business is complying with all applicable immigration laws and regulations. Seeking legal advice and cooperating fully with the investigation can help you minimise any potential penalties or consequences.

For more information, our experienced immigration lawyers can assist as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers to answer your questions and draft and review your documents. Call us today on 1300 544 755 or visit our membership page.

Frequently Asked Questions

How do I know if my business is under investigation by the Australian Border Force?

ABF officers may conduct unannounced visits to your business premises to verify the identity and work rights of employees, examine employment records, and ensure compliance with immigration laws and regulations. The ABF may request information from your business, such as details of your employees, records of employment, and information about your business operations. 

If the ABF finds that your business is not complying with immigration laws and regulations, it may issue a notice of non-compliance, which can lead to further investigation and penalties.

Similarly, employees or other individuals may report suspected non-compliance with immigration laws and regulations to the ABF, which can trigger an investigation.

What can I do if my business is under investigation by the Australian Border Force?

Immediately seek legal advice from an immigration lawyer. You must cooperate with the investigation. Following this, review your business practices and implement corrective action as soon as possible.

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Srashta Kolli

Srashta Kolli

Lawyer | View profile

Srashta is a Lawyer in LegalVision’s Corporate Immigration team. She graduated from the University of Wollongong in 2022 with a Bachelor of Laws and was awarded UOW Law’s Change The World Scholarship in 2020.

Qualifications: Bachelor of Laws, University of Wollongong. 

Read all articles by Srashta

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