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4 Reasons Why Franchised Businesses Fail

Franchising can be a lucrative way to expand a business without significant capital investment or losing control to outside investors. However, it is not a guaranteed path to success, and many franchise networks fail. This article highlights critical reasons for these failures to help you avoid common mistakes when establishing and managing your franchise network.

1. Incompatible Business Model

So, you have created a successful business and are ready to expand. Franchising might seem logical, but it is crucial to evaluate why your business thrives and whether these factors suit a franchise model. Some businesses excel in specific regions due to unique local demand, which might not exist elsewhere. Others may require specialised skills that are difficult to replicate, even with training and guidance from a franchisor.

Assess the key elements of your business’s success to determine if they can be replicated and translated to other regions and franchisees.

2. Lack of Preparation and Organisation

Franchisors who fail to prepare should prepare to fail. Franchising is not simply about finding franchisees and sharing success secrets. To succeed, franchisors must be prepared and organised. Below are some common franchising mistakes caused by a lack of preparation.

Lack of a Detailed Operations Manual

An operations manual is crucial for any franchise business, detailing the systems and processes franchisees must follow. As a franchisor, your brand’s reputation relies on franchisees maintaining consistent performance and delivery standards. Without a well-prepared operations manual, franchisees may not provide products and services as intended, risking reputation damage and inconsistent service across the network.

Inadequate Franchisee Training

Providing quality training is essential to ensure franchisees meet the necessary standards. As a franchisor, you must ensure franchisees receive comprehensive training before starting operations to maintain brand integrity and avoid damaging your reputation.

Insufficient Market Research

Setting up franchisees for success requires thorough market research. Selecting territories with low demand or high competition can lead to franchisee failure. Carefully research and choose optimal areas for new franchises to ensure success and avoid granting franchises in unsuitable locations.

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3. Poor Franchisee Selection

The success of a franchise network hinges on its franchisees alongside the franchisor’s business model. Carefully review any prospective franchisee before granting a franchise to ensure they have the right personality and experience to succeed. Underperforming or incompetent franchisees can harm your network by failing to maintain your established quality standards. 

Additionally, evaluate whether you and the prospective franchisee are compatible. Culture clashes or relationship breakdowns can lead to underperformance or costly disputes. 

A history of legal disputes or relationship issues can also deter potential franchisees from joining your network. Therefore, conducting thorough due diligence and meeting with the franchisee beforehand is essential.

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4. Failure to Adapt

To succeed as a franchisor, you must invest significant time and energy in developing and refining your business model. Once you reach this point, avoid complacency and the assumption that success is guaranteed. Past success does not ensure future prosperity, as demonstrated by the fall of long-standing franchises and brands. Constantly monitor market trends to identify future opportunities or threats. Remain adaptable and ready to adjust your business to meet changing market demands.

Key Takeaways

Franchise businesses can fail for various reasons. As a franchisor, you must be aware of and avoid these factors. Common reasons for failure include:

  • having an incompatible business model;
  • insufficiently preparing for franchising;
  • poor franchisee selection; and
  • being unable to adapt to changing market conditions. 

If you are a prospective or current franchisor and want to ensure the success of your franchise, our experienced franchise lawyers can assist as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers to answer your questions and draft and review your documents. Call us today on 1300 544 755 or visit our membership page.

Frequently Asked Questions

Why do some franchised businesses fail?

Franchised businesses can fail due to several reasons, including incompatible business models, lack of preparation, poor franchisee selection, and failure to adapt to changing market conditions.

How important is the business model for franchising success?

The business model is crucial. If the factors that contribute to your business’s success are not easily replicable or suited to other regions, franchising may not be the best expansion strategy.

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Joseph Harman

Joseph Harman

Lawyer | View profile

Joseph is a Lawyer in LegalVision’s Franchising and Leasing team. Before joining LegalVision, he worked as a research assistant. Most recently, Joseph worked as a research intern with the Sydney Centre for International Law, helping to co-author two articles.

Qualifications: Juris Doctor, Bachelor of Commerce, University of Sydney.

Read all articles by Joseph

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