Skip to content

What Does the Completion Process Look Like?

As you near the final stages of purchasing a franchise, the due diligence and necessary approvals you have worked on will need to be organised for a structured handover process. When you are buying an existing business, the completion of the process is known as the settlement. This involves all parties you have liaised with and can be challenging to navigate and manage on your own. This article will explore how the completion process works, what you can do to prepare for settlement and what happens after settlement.

What is Settlement?

Generally, the earliest time frame for settlement to occur is a month from the date you receive all the legal documents. This must take into account both the disclosure and cooling off period under the franchise agreement. In the weeks after you sign the sale contract and in the lead-up to completion, all parties will have differing tasks and obligations to perform.

As the buyer, you should primarily focus on: 

  • completing your commercial, legal and financial due diligence;
  • completing the training required by the franchisor (where applicable);
  • obtaining the landlord’s consent to the transfer of lease; and 
  • making arrangements to obtain a bank guarantee.

In the areas outside of your control, some of the circumstances where delays may arise are as follows:

Seller+ preparation of their sale contract for your review; 
+ may need to complete refurbishment of the premises if required by the franchisor; and
+ liaising with you or your solicitor to finalise any requested amendments.
Franchisor+ may require more important information to assess your application to join the franchise network;
+ may require you to complete training;
+ may require existing franchisees to satisfy the pre-conditions to transfer the business; and
+ may require current franchisees to pay outstanding fees or invoices due to the franchisor and suppliers.
Landlord+ may require more information to assess your financial position and good character;
+ may require the current franchisee to undertake repairs or refurbishment; 
+ may liaise with you, your solicitor or their solicitor to negotiate and finalise the lease documents; and
+ will require a replacement of the bank guarantee provided by the current franchisee.

Being mindful and proactive on the factors that can delay or hinder the settlement will help. At the very least, this will help you avoid causing delays on your end.

Preparing for Settlement: What Are Adjustments?

Adjustments are calculations to be made that ensure the seller is reimbursed for any expenses incurred during the post-completion period. The settlement date is a mutually agreed-upon date. Consequently, the dates for payment of business invoices may not align neatly. Essentially, if all business costs are incurred the day before settlement, minimal adjustments would be necessary. You can straightforwardly begin covering expenses and invoices from the completion date. Adjustments aim to balance the parties. This is because the seller is entitled to profits and responsible for expenses until completion, after which the responsibility shifts to the buyer.

Generally, the usual adjustments that a buyer may have to cover include:

  • rent, outgoings and utilities such as electricity, gas and water;
  • employee entitlements such as long service leave, personal leave, and annual leave;
  • stock on hand, prepayments and work in progress; and
  • any other ongoing contracts that are being transferred to you as part of the sale

Your lawyer can assist with requesting all adjustment figures, invoices and relevant payment receipts. This will allow you to ensure that all adjustments are appropriate. Upon the completion date, you must pay the remaining purchase price, adjusted as necessary.

It is best to factor in these additional expenses. This way, you can arrange your finances and include an appropriate buffer for adjustments. Settlement cannot occur if you have not made the financial plans to cover the adjustments, and the seller is unlikely to agree to proceed. 

Continue reading this article below the form
Loading form

What Should I Expect After Settlement?

Generally, a seller would be cautious to provide you with access to the premises prior to settlement. This is because there is a moderate risk to yourself and the seller if you take over the business during this time. 

Early Handover

Where an employee of the franchisee is the buyer, the seller may offer an early handover. This can occur if they have personal circumstances which make it difficult for them to continue operating the franchise. If you are in this circumstance, it is essential to understand the risks are likely to outweigh the rewards since:

  • the franchisee is likely to have a contractual obligation to ensure that you are appropriately trained prior to working in the business. This may require that you pay out-of-pocket to attend the franchise system’s approved training sessions early in the process; 
  • working in the business does not guarantee you will obtain franchisor approval; and
  • this will most likely be a breach of the lease or licence to occupy as the seller has handed over possession of the premises;

Key Swap

When you are buying a franchise, the “key swap” is a step that generally occurs on settlement. It may involve being provided with system passwords, keys or other codes required to lock and operate the business from the premises. 

It is often not a good idea for the franchisee to grant you, as a buyer, early access to the business for many reasons, such as:

  • this may be a breach of the franchise agreement and the lease; 
  • it is difficult to split profits or have the buyer pay you when they are in control of the business; 
  • if completion does not take place, taking back the franchise business is complex; and 
  • the buyer may ask for a reduction in the price or threaten to walk away if you do not change payment terms
Front page of publication
Franchisor Handbook

The ultimate guide to setting up a franchise.

Download Now

Bank Guarantees

The landlord will require the lessee to provide a bank guarantee. This assures that a financial institution will make a predetermined payment to the landlord if the lessee fails to meet payment obligations in the lease. This bank guarantee, also known as a “security deposit”, ensures the seller receives a refund, deducting any outstanding payments to the landlord upon settlement.

Accordingly, you must make arrangements with your bank to procure a replacement bank guarantee. This process can take anywhere between two to three weeks. You can avoid unnecessary delays in the process by ensuring you provide the correct and complete details to the bank. The bank will usually require you to advise: 

  • the name of the favouree. In this case, the favouree is the landlord;
  • the Australian Company Number (ACN) or Australian Business Number (ABN) of the favouree, if applicable;
  • the reason for the guarantee;
  • the amount of the guarantee; and
  • when the guarantee will expire. Usually, a landlord will require that there is no expiry date or that it is at least three to six months after the expiry date of the lease.

Before going to the bank, check your lease to see what you need to include as part of the bank guarantee. This is because the bank guarantee must be accurate and specific. For example, if the bank guarantee requires an amount equivalent to three months’ rent plus GST, then you need to specify that amount.

In addition to the basic “commercial details” set out above, the bank may also require a copy of your lease. This is to ensure the guarantee complies with the requirements of the lease and contains the required wording stipulated in the lease.

Key Takeaways

Completing your purchase of the business is a collaborative process that can run smoothly if all parties to the sale are proactive and responsive in carrying out their respective obligations. You must prepare well for settlement by understanding the tasks you have input and control over. Buyers often overlook additional costs related to settlement. This is due to the required settlement adjustment payout and the need for a replacement bank guarantee. Being aware of these financial obligations enables you to plan and organise your finances early, preventing potential delays in settlement. With your financial arrangements in place, you can then concentrate on assessing legal risks and procedures for a smooth completion process.

If you require legal advice regarding buying a franchise, our experienced franchising lawyers can assist as part of our LegalVision membership. You will have unlimited access to lawyers to answer your questions and draft and review your documents for a low monthly fee. Call us today on 1300 544 755 or visit our membership page.

Register for our free webinars

ACCC Merger Reforms: Key Takeaways for Executives and Legal Counsel

Online
Understand how the ACCC’s merger reforms impact your legal strategy. Register for our free webinar.
Register Now

Ask an Employment Lawyer: Contracts, Performance and Navigating Dismissals

Online
Ask an employment lawyer your contract, performance and dismissal questions in our free webinar. Register today.
Register Now

Stop Chasing Unpaid Invoices: Payment Terms That Actually Work

Online
Stop chasing late payments with stronger terms and protections. Register for our free webinar.
Register Now

Managing Psychosocial Risks: Employer and Legal Counsel Responsibilities

Online
Protect your business by managing workplace psychosocial risks. Register for our free webinar.
Register Now
See more webinars >
Ling Hsu

Ling Hsu

Read all articles by Ling

About LegalVision

LegalVision is an innovative commercial law firm that provides businesses with affordable, unlimited and ongoing legal assistance through our membership. We operate in Australia, the United Kingdom and New Zealand.

Learn more

We’re an award-winning law firm

  • Award

    2025 Future of Legal Services Innovation Finalist - Legal Innovation Awards

  • Award

    2025 Employer of Choice - Australasian Lawyer

  • Award

    2024 Law Company of the Year Finalist - The Lawyer Awards

  • Award

    2024 Law Firm of the Year Finalist - Modern Law Private Client Awards

  • Award

    2022 Law Firm of the Year - Australasian Law Awards