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How To Start A Supplement Company

In Short

  • Regulatory Compliance: Ensure your supplements meet Therapeutic Goods Administration (TGA) standards, including product registration and accurate labelling.

  • Business Structuring: Choose a suitable business structure, such as a sole trader, partnership, or company, and register accordingly to align with your goals and risk profile.

  • Intellectual Property Protection: Secure your brand through trademarks and consider protecting unique formulations to safeguard your competitive edge.

Tips for Businesses

Before launching a supplement company, conduct thorough market research to identify your niche. Engage with experts for product development and choose a business structure that suits your objectives. Ensure compliance with TGA regulations and protect your brand through trademarks. Consult legal professionals to navigate the complexities of the supplement industry effectively.


Table of Contents

The Australian supplement market offers significant opportunities for entrepreneurs looking to enter the health and wellness industry. This comprehensive guide will walk you through the key steps to establish your supplement company in Australia, ensuring you’re well-prepared for the challenges and opportunities ahead.

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Market Research and Product Development

Before diving into the world of supplements, it’s crucial to conduct thorough market research. Analyse current trends, identify your target audience, and look for gaps in the market that your products could fill. Are there specific health concerns underserved by existing products? Are there emerging ingredients that could set your supplements apart?

Once you’ve identified your niche, focus on product development. Partner with nutritionists, naturopaths, or food scientists to create safe and effective formulations. Consider whether you’ll manufacture in-house or use a contract manufacturer. For most new businesses, contract manufacturing is often more feasible, requiring less upfront investment and allowing you to leverage established expertise.

In Australia, supplements are regulated as complementary medicines by the Therapeutic Goods Administration (TGA). Ensuring compliance with TGA standards is crucial. Key steps include:

  1. registering your products on the Australian Register of Therapeutic Goods (ARTG);
  2. ensuring your labelling and marketing claims comply with TGA guidelines; and
  3. implementing quality control measures throughout your production process.
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Business Structure and Registration

Choosing the right business structure is vital. Options include:

  • sole trader; 
  • partnership; and
  • company.

Each structure has implications for taxes, liability, and operational flexibility. 

What Structure Would Be the Most Suitable for My Business?

While sole trader and partnership structures offer simplicity, a company or dual company structure often proves ideal for supplement businesses in Australia. This is because a company structure provides limited liability protection, separating your personal assets from the business’s liabilities. This is particularly important in the supplement industry, where product liability concerns can be significant. Additionally, a company structure often lends more credibility to your business, which can be advantageous when dealing with suppliers, retailers, and potential investors. 

From a tax perspective, companies are taxed at a flat rate, which can be beneficial as your business grows.

Going one step further, a dual company structure, consisting of an operating company and a holding company, offers even greater asset protection and tax planning opportunities. The operating company conducts day-to-day business activities, while the holding company owns valuable assets like intellectual property and accumulated profits. This structure can provide an extra layer of protection for your most valuable assets and allow for more flexible profit distribution strategies. 

While setting up and maintaining a company or dual company structure involves more complexity and cost than simpler business structures, the benefits often outweigh these considerations for supplement companies aiming for significant growth and longevity in the Australian market. 

For more information on company structures, please visit the link here.

Once you’ve decided on a structure, register your business with the Australian Securities and Investments Commission (ASIC) and obtain an Australian Business Number (ABN).

Funding Your Venture

Securing funding is often a significant challenge for new businesses. Develop a comprehensive business plan outlining your market analysis, product development strategy, marketing plan, and financial projections. This will be essential when seeking investment or loans.

Consider various funding options:

  • personal savings;
  • loans from family and friends;
  • bank loans; and
  • crowdfunding platforms.

Supply Chain Management

Establishing a reliable supply chain is crucial for consistent product quality and timely delivery. Focus on:

  • sourcing high-quality ingredients from reputable suppliers;
  • ensuring suppliers can provide certificates of analysis for their ingredients; and
  • establishing relationships with reliable packaging suppliers and logistics partners.

Intellectual Property Protection

Protecting your intellectual property is crucial in the competitive supplement market:

  • Trademarks: You should register your business name, logo, and product names with IP Australia. Additionally, you need to conduct thorough searches to ensure no infringement on existing trademarks;
  • Patents: You should consider patenting unique formulations or manufacturing processes, and engage patent attorneys for advice on patentability and application processes; and
  • Trade Secrets: You should implement robust confidentiality agreements with employees and partners and establish internal protocols to protect proprietary information.

Marketing & Branding

In the competitive supplement industry, strong marketing and branding are essential. Key elements include:

  • developing a compelling brand story;
  • designing eye-catching packaging;
  • creating a user-friendly website;
  • implementing effective SEO strategies; and
  • utilising social media platforms for customer engagement.

When it comes to branding and making claims about your supplements, navigating the legal landscape is crucial. In Australia, the TGA strictly regulates the claims that can be made about complementary medicines, including supplements. It’s essential to ensure that all marketing materials, product labels, and promotional content comply with these regulations. 

Claims must be substantiated by scientific evidence and should not mislead consumers or promise unrealistic outcomes. For instance, you cannot claim that a supplement can “cure” a disease or condition. Instead, you might be able to use approved phrases like “may assist” or “helps support” when describing potential benefits. The use of certain words, such as “safe,” “harmless,” or “side effect free,” is generally prohibited. 

Additionally, your branding should not imply that the supplement is equivalent to or more effective than registered medicines. It’s important to maintain a comprehensive documentation of scientific evidence supporting any claims you make. 

Remember that compliance extends to all forms of marketing, including your website, social media, and packaging. Non-compliance can result in significant penalties, including fines and forced product recalls.

 

In addition to meeting regulatory compliance requirements, supplement companies in Australia should consider implementing various legal documents to protect their business interests and mitigate potential risks. These documents serve to safeguard your company’s liabilities, secure revenue streams, and prevent disputes, making them a prudent investment for long-term business success and stability.

Supply Agreement

A Supply Agreement is a crucial document for supplement companies, as it establishes the terms and conditions under which you will purchase ingredients or products from suppliers. This agreement should clearly outline quality standards, delivery schedules, pricing, payment terms, and procedures for handling defective goods or supply disruptions. It’s particularly important in the supplement industry where ingredient quality and consistency are paramount to product efficacy and regulatory compliance.

Disclaimers

A comprehensive Disclaimer is essential for supplement companies to manage customer expectations and limit liability. This document should clearly state that your products are not intended to diagnose, treat, cure, or prevent any disease, aligning with TGA regulations on therapeutic claims. It should also advise customers to consult with healthcare professionals before using your products, especially if they have pre-existing medical conditions or are taking medications.

Terms and Conditions

Website Terms and Conditions are vital for any online business, including supplement companies. This document should cover aspects such as user conduct, intellectual property rights, limitation of liability, and dispute resolution procedures. For supplement companies, it’s particularly important to include clauses related to product information accuracy, order acceptance policies, and compliance with age restrictions if applicable.

Cookie Policy

A Cookie Policy has become increasingly important due to privacy regulations worldwide. This policy should inform visitors about the types of cookies used on your website, their purpose, and how users can manage or disable them. For supplement companies that may collect health-related information or engage in targeted marketing, a clear and comprehensive cookie policy is crucial for maintaining trust and legal compliance.

Other Considerations

In addition to these, supplement companies should consider implementing a Privacy Policy that outlines how customer data is collected, used, and protected, especially given the sensitive nature of health-related information. A Returns and Refunds Policy is also advisable to clearly communicate your company’s stance on product satisfaction and the process for returns or refunds.

Key Takeaways

Starting a supplement company in Australia requires careful planning, attention to regulatory requirements, and a commitment to quality and innovation. By following these steps and continuously adapting to market trends and customer needs, you can build a successful and sustainable business in the thriving Australian health and wellness market. 

If you have any questions regarding business structure, our experienced business structuring lawyers can assist you as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers to answer your questions and draft and review your documents. Call us today on 1800 870 694 or visit our membership page.

Frequently Asked Questions

Do I need approval from the Therapeutic Goods Administration (TGA) to sell supplements in Australia?

Yes, in Australia, supplements are regulated as complementary medicines by the TGA. Your products must be registered on the Australian Register of Therapeutic Goods (ARTG) and comply with TGA guidelines on safety, quality, labelling, and marketing claims.

What legal documents do I need to operate a supplement business?

You should have a range of legal documents, including a Supply Agreement to manage ingredient procurement, a comprehensive Disclaimer to limit liability, Website Terms and Conditions, a Privacy Policy to protect customer data, and a Cookie Policy to comply with privacy regulations.

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Holly Flynn

Holly Flynn

Holly is a Law Graduate in LegalVision’s Corporate and Commercial team. She assists a broad range of diverse clients regarding business structuring and company incorporations.

Qualifications:  Bachelor of Laws, Macquarie University.

Read all articles by Holly

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