Q&A

Question: What is an ACCC order?

The ACCC (Australian Competition and Consumer Commission) is the government body in charge of regulating the consumer relations in Australia, including within the franchise industry. An ACCC order is a direction to a Franchisor that the Franchisor must comply with. It can be a direction for a number of things including how the franchisor is to conduct its marketing, and how it engages with its Franchisees.