Q&A

Question: Does misleading and deceptive conduct also include failing to disclose certain information?

Yes, it can in some circumstances. Particularly where the consumer would expect certain information to be disclosed about a product and service and it is not, such as safety requirements or warnings. If you are unsure about what information you do or do not need to disclose, speak with a consumer law expert that can assist you in assessing what information you may be required to disclose in order to comply with Australian Consumer Law.