Skip to content

Part one: Franchisee Obligations and Exclusive Dealing

As a franchisee, you have certain duties and obligations specified in the franchise agreement. One includes buying any goods and services needed for operating the franchise either from the franchisor or a nominated supplier. This concept is referred to in legal terms as “exclusive dealing”.

What constitutes exclusive dealing?

In broad terms, exclusive dealing involves the franchisor restricting the franchisee’s choice of supplier for the goods or services it requires to operate the franchise business. This restriction extends to encompass the type of goods and services that are purchased and where they are sold. In general, some types of exclusive dealing will be against the law if it adversely affects, or decreases, the level of competition.

What is third line forcing?

Third line forcing involves a franchisor forcing its franchisees to purchase from a particular supplier (or third party). This arrangement usually requires written permission from the franchisor for requests to buy goods or services from other parties.

For instance, Kebabs Pty Ltd may include conditions in their franchise agreement that require its franchisees to buy their kebab wraps from Wraps Pty Ltd even if they are not the most affordable or best quality wraps.

Typically, third line forcing is prohibited conduct under the Competition and Consumer Act 2010 (the Act). This being said, the Australian Competition and Consumer Commission (ACCC) can make certain exemptions if the public benefit outweighs the potential for negative impacts on the level of competition.

Continue reading this article below the form
Loading form

Public benefits recognised by the ACCC

The ACCC has acknowledged that, in certain circumstances, third line forcing will benefit the public. Some of the recognized benefits include:

  • Promoting business productivity;
  • Improving the quality of products; and
  • Enhancing levels of competition in the market

A good example would be when purchasing from the same supplier is more cost effective, than choosing to purchase from a third party. This scenario actually promotes competition and enhances the welfare of consumers (the price of the product is lower because costs are also lower, and there is good quality control).

What is full line forcing?

Full line forcing is not so different from third line forcing. It still restricts the franchisee from choosing their own supplier without first seeking the permission of the franchisor. The only difference is that full line forcing requires the franchisee purchase their products and services directly from the franchisor.

For instance, Printers-R-Us Pty Ltd may include conditions in franchise agreement that require its franchisees to only buy their printers from Printers-R-Us Pty Ltd.

This type of exclusive dealing will breach the Act if the franchisor is trying to lessen competition, or competition will most likely lessen in the relevant market as a result. Otherwise, full line forcing will not be against the law.

Key Takeaways

LegalVision cannot provide legal assistance with competition law. We recommend you contact your local law society.

For general advice about your franchise, our experienced franchise lawyers can assist as part of our LegalVision membership. You will have unlimited access to lawyers to answer your questions and draft and review your documents for a low monthly fee. Call us today on 1300 544 755 or visit our membership page.

Register for our free webinars

Demystifying M&A: What Every Business Owner Should Know

Online
Understand the essentials of mergers and acquisitions and protect your business value. Register for our free webinar.
Register Now

Social Media Compliance: Safeguard Your Brand and Avoid Common Pitfalls

Online
Avoid legal pitfalls in social media marketing and safeguard your brand. Register for our free webinar.
Register Now

Building a Strong Startup: Ask a Lawyer and Founder Your Tough Questions

Stone & Chalk Tech Central, Level 1 - 477 Pitt St Haymarket 2000
Join LegalVision and Bluebird at the Spark Festival to ask a lawyer and founder your startup questions. Register now.
Register Now

Construction Industry Update: What To Expect in 2026

Online
Stay ahead of major construction regulatory changes. Register for our free webinar.
Register Now
See more webinars >
Priscilla Ng

Priscilla Ng

Read all articles by Priscilla

About LegalVision

LegalVision is an innovative commercial law firm that provides businesses with affordable, unlimited and ongoing legal assistance through our membership. We operate in Australia, the United Kingdom and New Zealand.

Learn more

We’re an award-winning law firm

  • Award

    2025 Future of Legal Services Innovation Finalist - Legal Innovation Awards

  • Award

    2025 Employer of Choice - Australasian Lawyer

  • Award

    2024 Law Company of the Year Finalist - The Lawyer Awards

  • Award

    2024 Law Firm of the Year Finalist - Modern Law Private Client Awards

  • Award

    2022 Law Firm of the Year - Australasian Law Awards