An increasing number of Australians are turning their hobbies and side-projects into online businesses. Would-be entrepreneurs should familiarise themselves with their legal obligations when selling goods online.
Our online business lawyers can help you set up your ecommerce store, by:
drafting your sales terms and conditions;
advising on business structuring;
protecting your intellectual property, including registering trade marks;
advising on privacy obligations;
advising on compliance with the Australian Consumer Law (including consumer guarantees);
drafting contracts to engage third parties (e.g. developers, distributors and service providers);
recovering any outstanding payments; and
Our team of business lawyers specialise in consumer law, privacy law, contracts and online business law. We have worked with thousands of clients in the B2B and B2C space, as well as wholesalers and marketplace operators. Our team brings a unique global perspective having practised across the US, Europe and Asia. This extensive experience best position us to help clients looking to tap into international markets.
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5 Things You Need to Know About Selling Goods and Services Online
2Your sales terms and conditions set out the terms under which you sell your products to your customers. These should address what you provide and how you provide it. Delivery, payment, refunds and returns (set out in a refund policy, which should be part of your sale terms), all need to be dealt with in your sales terms and conditions.
3Your sales terms also need to set out the Australian consumer law mandatory consumer guarantees. They should also limit your business liability to the extent possible. An example would be disclaiming any liability if a customer uses a product that you sell in a way it shouldn’t be used and an injury occurs.