In Short
- A framework agreement sets up pre-negotiated terms for repeated transactions, streamlining long-term business relationships.
- It allows flexibility, where only order-specific details like quantities or deadlines need negotiation for each new transaction.
- Ideal for businesses regularly supplying or purchasing goods or services, saving time on legal discussions.
Tips for Businesses
Framework agreements can simplify ongoing business relationships by reducing repetitive contract negotiations. Ensure the agreement outlines the core terms, sets clear processes for placing orders, and specifies how conflicting terms are resolved. This creates efficiency in managing repeated transactions.
When your client engages suppliers or provides goods or services, a critical consideration when entering a supplier-customer contract is structuring the agreement: as a one-off transaction or an ongoing framework. A once-off agreement is a contract for providing goods or services on a single occasion, typically for a specific project or task. A framework agreement (an order agreement) is ideal for long-term relationships where goods or services are supplied repeatedly over time. This article discusses the key features of a framework agreement, outlining its advantages and providing guidance on effectively implementing such an arrangement with your suppliers or customers.

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How Does a Framework Agreement Work?
A framework agreement is a valuable tool for establishing long-term business relationships. It allows parties to define the core terms and conditions governing their ongoing dealings upfront, reducing the need for extensive negotiations with each new transaction. This streamlines the process and enables a more efficient working relationship.
Under a framework agreement, each time the customer wishes to place an order with the supplier, that order becomes part of the overarching, pre-negotiated framework agreement. This means that parties only need to agree on the specific commercial details for that specific order, such as:
- the quantity or volume of goods or services to be provided; or
- delivery timelines or schedules.
The core framework agreement would already cover and specify the general commercial terms that apply across all orders, such as pricing, payment terms, and other standard conditions. This significantly reduces the need for extensive negotiation with each new order placement.
When Would a Framework Agreement Be Useful?
Example 1: Your client is a retail store that regularly sources products from multiple suppliers. You agree on the core legal terms governing the relationship with each supplier. Each time your store managers need to place an order for products, they can do so under the pre-agreed terms, only needing to negotiate specifics like the product quantities and delivery timelines.
Example 2: Your client has a relationship with an external marketing agency that prepares television campaigns. You agree on a core set of terms with the marketing agency. When your client requires a new television campaign, your internal marketing team can issue an order to the marketing agency. This will specify the timeframe, price and deliverables associated with the campaign without renegotiating the entire contract.
Example 3: Your client is a bakery that needs to replenish its supply of flour and sugar regularly from a local distributor. By establishing a framework agreement with the distributor, the bakery can place orders for these ingredients as needed, only negotiating the quantities and delivery dates each time while relying on the pre-agreed pricing, payment terms, and other conditions.
Continue reading this article below the formHow to Implement a Framework Agreement
1. Implement an Order Structure
The core legal terms must explicitly state that the agreement operates as a framework or order agreement, allowing parties to place and accept orders under its terms. The terms of this framework agreement govern and apply to each order.
2. Set Out the Process for Issuing Orders in the Agreement
Where you are the supplier, you may prefer the client to place orders via a specific process, such as your online ordering system. You may also have requirements as to what an order must contain. On the other hand, where you are the client, you may wish for more flexibility in placing orders, for example, over the phone and email.
3. Specify When the Order Becomes Binding
From the supplier’s perspective, you may stipulate that an order is only binding once formally accepted in writing by both parties. You may consider implementing a regime whereby you deem orders to be accepted by the supplier a certain number of days after being issued. For example, the order is binding if the supplier does not object within 5 business days.
4. Specify Which Terms Prevail in the Event of Inconsistency
The default position is for the framework agreement’s terms to take precedence over individual orders. However, you may agree on certain special conditions that could supersede the core terms, such as order-specific requirements or deadlines. You can also specify that each order remains in effect until completed or terminated based on an end date defined in the order itself.
What is a Once-Off Agreement?
Be sure to distinguish a framework agreement from a once-off agreement.
A once-off agreement, as the name implies, is a contract for a single, non-recurring transaction involving the provision of goods or services. It comprehensively outlines all the commercial terms governing that specific transaction, such as the scope of work, pricing, payment terms, timelines, and obligations of each party. Since it covers a single engagement, there is no need to amend or update the terms for future dealings.
However, this does not prevent the parties from modifying the agreement during the transaction, should circumstances change. Like most contracts, a once-off agreement typically includes a clause allowing amendments with mutual consent, often through a formal variation document or deed.
It also does not mean that the parties cannot enter into business with each other again. They can negotiate and execute a new, separate contract if they choose to work together again. Alternatively, if the parties anticipate an ongoing relationship, they may opt for a framework agreement instead, streamlining future engagements under a pre-agreed set of terms.
Key Takeaways
Framework agreements are excellent tools that can streamline and simplify your commercial relationships. They are well suited to relationships where one party places repeated requests for goods or services, whether your client is the supplier or the customer. To implement a framework agreement, you must structure the core legal terms to allow for issuing orders, define the order process, and outline the interaction between the order and the core agreement (for example, in the event of termination or inconsistency).
If you need help drafting a framework agreement for your business, our experienced contract lawyers can assist as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers to answer your questions and draft and review your documents. Call us today on 1300 544 755 or visit our membership page.
Frequently Asked Questions
A framework agreement allows the supplier and customer to agree upon core legal terms upfront. Then, each time the customer wishes to place an order with the supplier, each order forms part of the previously negotiated agreement. This means that the parties only need to agree to the commercial details each time they place an order.
A framework agreement is designed for recurring transactions or an ongoing business relationship, while a one-off contract covers a single, non-recurring engagement. A one-off contract comprehensively outlines all terms and conditions for that specific transaction, whereas a framework agreement establishes the core terms that apply to multiple future orders or engagements.
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