May 12, 2020 COVID-19: Am I Obliged to Give Customer Refunds If I Am Unable to Provide Goods And Services? The coronavirus (COVID-19) outbreak is having an immense impact on businesses in Australia. Many are...
March 15, 2023 What Kind of Contract Do You Need, and What Are Some Key Clauses? If your business offers Software as a Service (SaaS), you need a SaaS agreement with...
August 13, 2018 7 FAQs about Refunds, Replacements and Repairs Many businesses have questions about their obligations when it comes to providing refunds, repairs and...
November 15, 2023 Your Complete Guide: How to Start an Online Business (Selling Part I) Chapter 7 This chapter is an extract from LegalVision’s Online Business Manual. Download the full guide here. Business...
June 11, 2025 How Do I Deal with a Dissatisfied Customer? Businesses will inevitably deal with disgruntled or unhappy customers. Importantly, if customer dissatisfaction results from...
January 25, 2016 Is It Too Late Now To Say Sorry? Seeking a Refund for Bad Service Consumers should know when they are entitled to a refund if the good or service...
October 4, 2024 When Can a Consumer Return Goods? If you run a business selling goods, consumers may try to return your products to...
February 12, 2024 When Do I Have to Give Refunds? Customers may return goods they have bought for a host of reasons. The customer may...
January 13, 2025 Managing Customer Refunds: How Should I Respond if My Customer Asks for a Refund? As a business, a customer may often ask you to provide a refund for your...
