August 30, 2023 Can I Exclude the Consumer Guarantees? The Australian Consumer Law (ACL) sets out several rights and protections known as ‘consumer guarantees’...
December 14, 2021 What is the Definition of a ‘Consumer’ Under the ACL and What Does it Mean For My Business? The definition of a ‘consumer’ for the consumer guarantees in the Australian Consumer Law (ACL)...
June 3, 2019 New Mandatory Wording for Businesses Offering Warranties Against Defects If you supply customers with services that come with warranties against defects, you need to...
October 27, 2023 What’s in the ACCC Warranties and Refunds Guide? The Australian Competition and Consumer Commission (ACCC) publishes a Warranties and Refunds Guide which explains a...
October 18, 2018 Should I Avoid Buying Parallel Imports? A parallel import occurs when someone imports goods from overseas and sells them in Australia...
December 12, 2023 What Are the Consumer Guarantees? The Australian Consumer Law (ACL) provides consumers with certain protections. These are called the consumer...
June 30, 2021 What is the Ban on Excessive Surcharging? We have all had the experience. You are booking your dream holiday, or maybe just...