VGA needed to review a year’s worth of customer data to ensure that it complied with Australian Consumer Law.
The timeframe to complete this task was short and some early challenges emerged. The customer data was spread across several platforms and documents. As a small internal legal team, VGA needed outside help. However, the proposals VGA received from traditional law firms provided little clarity on pricing and timelines.
VGA needed a solution that would guarantee legal compliance and develop greater process efficiency. VGA were also looking to leverage their unique technical expertise and corporate knowledge without a significant impact on their time and resources. To achieve these goals, VGA chose LegalVision to run the project as a managed legal service.