Regulatory and Compliance Articles

December 14, 2020

What Licence Do I Need to Operate a Food Stall?

So, you have mastered your chocolate-chip cookie recipe and you want to test the waters...

May 21, 2024

Can I Return an Item Without a Proof of Purchase?

If your business offers goods or services, you would be no stranger to customer requests...

July 21, 2016

What is a Subscription Service?

Shopping online is an automatic part of almost every consumer’s life. It allows them to...

July 6, 2021

Breach of Consumer Guarantees

Many consumers know the Australian Consumer Law (ACL) protects them. However, your customers are often...

July 20, 2016

When Can a Consumer Claim Against a Manufacturer?

Conversations about consumer law typically focus on the suppliers of goods and services. However, consumers...

April 17, 2026

What is a Major Failure?

When a product or service fails to meet the standard you paid for, Australian Consumer...

November 10, 2021

How Do the Consumer Guarantees Apply to Services?

Consumer Guarantees provide Australian consumers with legal protection when purchasing goods and services. People are...

July 20, 2016

Can I Refuse a Refund on a Sale Item?

On 16 December 2015, the Australian Retailers Association predicted that Australians would spend around $2.5...

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