Regulatory and Compliance Articles

July 6, 2021

Breach of Consumer Guarantees

Many consumers know the Australian Consumer Law (ACL) protects them. However, your customers are often...

July 20, 2016

When Can a Consumer Claim Against a Manufacturer?

Conversations about consumer law typically focus on the suppliers of goods and services. However, consumers...

November 15, 2023

What is a Major Failure?

As a consumer, you should be aware of your rights when you experience a problem...

November 10, 2021

How Do the Consumer Guarantees Apply to Services?

Consumer Guarantees provide Australian consumers with legal protection when purchasing goods and services. People are...

July 20, 2016

Can I Refuse a Refund on a Sale Item?

On 16 December 2015, the Australian Retailers Association predicted that Australians would spend around $2.5...

September 13, 2022

What is an Express Warranty?

If you are thinking of including specific goods or services as part of your offering...

July 19, 2016

When is a Consumer Entitled to a Remedy?

We all know one or two Latin phrases. Carpe Diem – Seize the day, and...

July 19, 2016

ACCC and the Heinz Nutritional Claim

Jamie Oliver is unquestionably the most celebrated champion of healthy food options for children. He...

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