Information Technology Articles

March 19, 2020

I’m an IT Service Provider. What Do I Need To Know About Service Levels?

As an IT service provider, you probably refer to service levels when marketing and selling your products....

March 19, 2020

I Am Buying IT Services. Should I Care About Service Levels?

If you are buying IT services for your business, you want to ensure that these...

February 20, 2020

Why Do I Need an IT Acceptable Use Policy Within the Workplace?

Any modern business will have a range of IT systems that employees have access to....

September 6, 2019

Can I Collect Customer Information Without a Privacy Policy?

Many businesses deal with the personal information of their customers daily. Under Australian law, businesses...

May 2, 2019

It is Legal to Scrape Data From Another Business’ Website?

Screen scraping is the process where someone uses a piece of software or code to...

April 11, 2019

Legal Considerations When Handling the Personal Information of EU Citizens

Since the General Data Privacy Regulation (GPDR) came into effect in May 2018, businesses need...

April 12, 2024

What Are the Key Terms of an End User Licence Agreement?

When you use software or download an app, you will likely come across an End...

February 6, 2024

Why You Need a EULA for the Atlassian Marketplace

As a developer selling an app through Atlassian’s online marketplace, you would have agreed to...

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