Learn how Valrose used LVConnect Pro to resolve an unpaid 3rd party debt

Valrose's debt recovery issues were resolved quickly

Drafted
letters of demand
Explained
the legal process
Resolved
the issue quickly

Valrose specialises in recruiting roles for the tech industry, including data, cybersecurity, projects, infrastructure and development roles. Valrose’s aim is to improve the perception of recruiters globally by providing a customer centric service.

Valrose first turned to LegalVision for assistance with immigration and employment-related advice and support. When they learned about the LVConnect Pro membership, they immediately recognised that it would provide a cost-effective solution to their legal needs. They have since used their membership for such matters as:

  • setting up an employee for remote work, in support of their flexible work policy;
  • helping an external contractor engage with them as a sole trader; and
  • tax legal support on their ATO obligations.

Valrose is planning to expand overseas, starting with the UK, and will take full advantage of their membership to achieve this outcome.

“As a business owner, LegalVision’s membership has given me complete peace of mind that I have a similar level of legal support as some of my bigger B2B clients that we deal with. Sometimes you can feel vulnerable as a small business, but the LegalVision membership has definitely helped with feeling more secure around those engagements.”
Tina Ambrose, CEO

Learn how Valrose's debt recovery issue was resolved with LVConnect Pro

Challenge

Client non-responsive over late payment

A large enterprise client was not responding to our requests to pay an invoice that was already past its 30-day due date. This was despite us reaching out in writing four times.

Solution

LegalVision issues a Letter of Demand

Due to the lack of communication from our client, we sought LegalVision’s help through their LVConnect Pro membership. Their lawyers quickly issued a letter of demand on our behalf, requiring payment to be made.

Result

Improved communication and a paid invoice

Soon after receiving the Letter of Demand, a payment schedule was established and the invoice paid. Further, the experience opened the communication channels between us and our client. Transparency on both sides resulted in an agreed way forward should we find ourselves in a similar position in the future.

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