Telecare Client Success Story

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Telecare offers a digital health platform that empowers publicly funded organisations to deliver more efficient and effective healthcare services. Specialising in both outpatient and inpatient care, Telecare collaborates with public hospitals and government departments, including the NDIS and the Department of Veterans Affairs, to enhance healthcare delivery.

Telecare's platform connects over 300 specialist doctors with these organisations, providing a comprehensive suite of advanced technologies for seamless consultations. Their platform includes AI integration and consolidated patient records.

Launched five years ago as a startup, Telecare is rapidly growing and requires ongoing legal support to review commercial and operational contracts and provide advice as needed, such as sponsoring overseas talent and general HR support.

“Lawyers are like goalkeepers—when they do their job well, nothing goes wrong, and the game continues seamlessly. So far, LegalVision has been that reliable goalkeeper for us, ensuring everything runs smoothly with their expert advice. For a business of our scale, LegalVision’s membership offers great value for money. If you are a small or medium-sized business navigating the startup journey, LegalVision is an excellent choice. Their comprehensive platform provides everything you need in the early stages and supports your growth efficiently.”

– Michael Wang, Telecare CEO and Founder

Diverse Legal Needs Without In-House Expertise

Challenge

Existing Legal Provider Unreliable

When it launched five years ago, Telecare needed a broad range of legal advice, from capital raising to contract management. Increasingly dissatisfied with the quality of service and advice received from their other legal service providers, they sought an alternative. When LegalVision was recommended, they embarked on a trial and were impressed with the legal expertise and support provided, leading them to commit to becoming a LegalVision member.

Solution

Ongoing Legal Advice As Required

As a full-service commercial law firm, LegalVision has expert lawyers in multiple practice areas, making it easy for Telecare to seek advice when their business needs it. For instance, they have turned to LegalVision to assist with contract negotiations with large government healthcare organisations, sponsoring talent from overseas, general HR advice, and drafting an Employee Share Option Plan.

Result

Peace of Mind While You Grow

Telecare relies on LegalVision to review often one-sided contracts from major government organisations, identifying opportunities to improve terms for Telecare’s benefit. With LegalVision’s expertise, these negotiations have been smooth and have driven growth.

Telecare also values LegalVision’s client platform, Prism, for its simplicity and effectiveness as a communication tool. It allows them to track legal work, view feedback, provide comments, and involve various team members as needed, saving time and enhancing efficiency.

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