Question: What are the Consumer Guarantees that apply to goods sold to consumers in Australia?
Answer:The Consumer Guarantees under Australian Consumer Law apply to goods sold to consumers in Australia. Important consumer guarantees include:
- suppliers and manufacturers guarantee that goods are of acceptable quality when sold to a consumer;
- a supplier guarantees that goods will be reasonably fit for any purpose the consumer or supplier specified;
- suppliers and manufacturers guarantee that their description of goods is accurate;
- a supplier guarantees that goods will match any sample of demonstration model and any description provided;
- suppliers and manufacturers guarantee that the goods will satisfy any extra promises made about them (express warranties);
- a supplier guarantees that they have the right to sell the goods (clear title);
- a supplier guarantees the consumer will have undisturbed possession;
- a supplier guarantees that goods are not subject to any undisclosed securities; and
- a manufacturer guarantees that they will take reasonable steps to provide spare parts and repair facilities for a reasonable time after purchase.
(Division 1 Subdivision A of the Australian Consumer Law (ACL), Schedule 2 of the Competition and Consumer Act 2010 (Cth)).
