I operate a software business, how do I handle illegal activity?

Question: I operate a software as a service business, what should I do if I discover illegal activity?

Answer:

If your software as a service comes with Terms and Conditions, you should check the rights you have under those Terms and Conditions. A well-drafted set of Terms and Conditions should give you the right to immediately terminate a user’s account if you discover any illegal activity.

Answered by Priscilla Ng

Priscilla is a lawyer. She practises in the areas of business and commercial law, intellectual property and employment law. In her past work experience, she practised in property law, family law, wills and estates, and civil litigation.

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