Q&A

Question: Do I need to provide my customer with terms and conditions before asking them to sign a statement of work?

You should provide a customer or client with your business Terms and Conditions or Terms of Use, before they sign your statement of work, or a definition of Services, to ensure that they have had the opportunity to view the terms and raise any issues before you have them sign. If they are agreeing to a statement of work online, you should consider having the Terms and Conditions in a scroll box that can be viewed before they accept the statement of work.