Q&A

Question: Do I need to provide my customer with terms and conditions before asking them to sign a statement of work?

Answer:

You should provide a customer or client with your business Terms and Conditions or Terms of Use, before they sign your statement of work, or a definition of Services, to ensure that they have had the opportunity to view the terms and raise any issues before you have them sign. If they are agreeing to a statement of work online, you should consider having the Terms and Conditions in a scroll box that can be viewed before they accept the statement of work.

Answered by Edith Moss

Edith has experience in employment law which includes drafting business terms and conditions, employment and contractors agreements and providing advice on employment matters. In her past work experience, Edith worked for some of Australia's leading visual art and design organisations.

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