A disaster recovery procedure is a plan for responding to and resolving unplanned incidents in an Information Technology (IT) network.
Examples of unplanned IT incidents include:
- a service outage;
- a network outage; and
- data loss.
The disaster recovery procedure aims to minimize the disruptive effect on the operations of the business. As a result, the procedures in a plan typically include:
- emergency response procedures;
- backup operations procedures; and
- recovery actions procedures.
The disaster recovery procedures in large IT contracts typically come about through negotiations.