Q&A

Question: Can I retract my positive review about a business?

Answer:

Yes you can. You should directly contact the website and ask them to remove the review or remove it yourself if you are able to on the platform. If you do not receive a positive outcome then you should contact the business and set out that they may be in breach of Australian Consumer Law by listing misleading content and reviews. You may also consider making a complaint to the ACCC.

Answered by Edith Moss

Edith has experience in employment law which includes drafting business terms and conditions, employment and contractors agreements and providing advice on employment matters. In her past work experience, Edith worked for some of Australia's leading visual art and design organisations.

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