New Home Care Client Success Story

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New Home Care Pty Ltd is a government-subsidised and licensed home care provider, delivering services to over 500 seniors and individuals with disabilities. As a relatively new entrant in a sector dominated by large, established providers, New Home Care successfully overcame significant challenges in its formative years, navigating complex regulatory frameworks and managing a diverse, predominantly casual workforce.

Membership with LegalVision has been instrumental in providing essential legal support, including drafting and revising contracts for clients, employees, and subcontractors. This support has been particularly valuable as the company prepares for major industry reforms and addresses the unique complexities of delivering in-home care services while maintaining strict compliance with government regulations

– Donna Kim, Director

Diverse Legal Needs Without In-House Expertise

Challenge

Navigating Complex Home Care Regulations

New Home Care Pty Ltd faced the challenge of meeting stringent regulatory requirements while operating in uncontrolled private home environments. They needed to draft and update various contracts, manage a large casual workforce, and protect their business from client poaching. As a growing company in a competitive industry, they required cost-effective legal solutions to support their expansion.

Solution

Comprehensive Legal Support via LegalVision Membership

LegalVision’s membership provided New Home Care with access to specialised legal expertise across multiple departments. This included contract drafting and reviews, compliance advice, and guidance on employee-related issues. The Prism membership platform allowed different teams in the business to access legal services easily, ensuring timely support for legal matters as the company grew and adapted to industry changes.

Result

Enhanced Compliance and Operational Efficiency

With LegalVision’s support, New Home Care successfully navigated complex regulatory landscapes and expanded its operations. The membership provided cost certainty and timely legal advice, allowing the company to focus on serving its multicultural client base. This partnership has been crucial in establishing New Home Care as a growing player in the competitive home care industry.

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