Learn how Medi Australia used LVConnect Pro to resolve an unpaid 3rd party debt

Medi Australia's debt recovery issues were resolved within 36 hours

Drafted
letters of demand
Explained
the legal process
Resolved
the issue quickly

Medi Australia is the Australian branch of Medi GMBH & Co, a German medical device manufacturer. The company is known for its compression garments, helping patients with chronic phlebological and lymphological diseases. Medi also works in orthopaedics and in sports, including helping elite athletes to recover from their injuries.

Medi first encountered LegalVision at one of our webinars held during the first COVID-19 lockdown, on business rights and benefits during the pandemic. Subsequently, when they found themselves in a dispute with a third party, they turned to LegalVision for help. Pleased with the outcome and needing ongoing legal support with tenders, contracts and other business as usual matters, Medi took up LegalVision’s LVConnect Pro Membership, recognising its innate value and convenience.

“LegalVision’s membership is a very simple, easy-to-use service and a massive time saver on things you may not be aware of that can trip you up. For example, recently I was about to sign a contract. It looked okay, but I decided to ask LegalVision to quickly check it first. Lucky I did, as the lawyers tore it apart and told me not to sign it without changes. That’s the value. That’s exactly what we’re paying for.”
Alex Carver, Managing Director

Learn how Medi Australia's debt recovery issue was resolved with LVConnect Pro

Challenge

No traction on an unpaid debt

A 3rd party was selling our products. They changed ownership and did not inform us. We found out when the new owners said they no longer wished to stock our product. However, the business still had a debt for consignment stock. The new owners refused to pay the bill, and the previous owner completely ignored our written requests for payment.

Solution

LegalVision issues a Letter of Demand

Struggling to gain traction, we logged into the LegalVision member platform and requested a strategy consultation with LegalVision’s lawyers. Within a short time, the consultation took place and a decision was made for LegalVision to issue a Letter of Demand. As an LVConnect Pro member, we have two such letters included in our membership annually.

Result

Payment within 36 hours

Within 36 hours of receiving the Letter of Demand from LegalVision, the former company owner had paid the debt owed to us. We were delighted with the outcome and impressed with the speed at which our issue had been resolved.

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