Regulatory and Compliance Articles

July 13, 2018

I’m an Online Business. Do I Need to Offer Refunds?

If you run an online business, you will inevitably encounter customers who request a refund....

March 11, 2025

What To Do When Someone Uses Your Photo Without Permission

Businesses looking for a quick and cheap way to promote their products often resort to...

March 22, 2024

When Can I Seek a Refund, Replacement or Repair?

As a business, you rely on certain products and services for your everyday operations. These...

May 21, 2018

Key Conditions in a Charitable Fundraising Licence (NSW)

In many circumstances, organisations and charities that undertake fundraising activities need to obtain authority to...

March 22, 2019

How Can I Fundraise in NSW?

Many organisations consider receiving help with fundraising from external businesses or individuals. In New South...

April 19, 2023

The ACCC Prosecutes First Business for Excessive Payment Surcharges

The Australian Competition and Consumer Commission (ACCC) has fined online gift retailer Red Balloon $43,200 for...

October 23, 2018

ACCC v Meriton: Misleading and Deceiving on TripAdvisor

In the past, companies used eye-catching billboards and funny TV ads to sell products or...

December 4, 2018

Breaking Hearts and the Law: Watch Out for Romance Scams This Valentine’s Day

February 14 is upon us. Another Valentine’s Day is here. But while picking the restaurant...

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