Rich is LegalVision’s go-to for leading key projects that look to enhance the client experience. Before joining LegalVision, Rich honed his human-centred design skills in a number of Director roles in Telstra and as a co-founder of UBank. Prior to moving to Australia in 2008, Rich worked in various pan-European financial services companies designing, building and leading a number of large-scale customer experience enterprises.
In his spare time, Rich loves spending time with his wife, three children and two dogs. He also spends way too much time dreaming about expensive camera gear he’d like to buy for his part-time professional photography business.
- NewLaw Firm of the Year – 2017 Australian Law Awards
- Customer Service Experience of the Year – 2017 Optus My Business Awards
- Diversity Law Firm of the Year Finalist – 2017 Women in Law Awards
- Employee Program of the Year Finalist – 2017 Australian Law Awards
- Innovator of the Year – 2016 Australian Law Awards
- Professional Services Business of the Year – 2016 Optus My Business Awards