Are you looking to start your own mechanic business or expand your already existing mechanic business? If so, it is important that you have the awareness and knowledge to manage a dispute with one of your contractors. Contractor agreements are strange and often fickle things. However, they can also be an opportunity for both businesses to increase profit by combining expertise while your business defines the work that will be required. As a result, it is always important to have a clear and concise contract that unambiguously outlines the parameters of the contractual work required, as this will help avoid many disagreements or disputes.
Nevertheless, there will be times when the best contract in the world will fail to prevent a dispute between your mechanic business and your contractors, for whatever reason. Therefore, even before this situation occurs, you should be aware of all of the dispute mechanisms available to your business. Then, you should determine the mechanism that is best for your situation and engage in dispute resolution. Should this fail, you should then move on to the next option, and the next option, and so on, until you come to a satisfactory resolution for your business.
Where should I begin?
It is often the case that business owners go straight for the jugular in situations that have given rise to a dispute with a contractor. This is probably a symptom of the cutthroat world we live in these days, or to use another metaphor, it’s a dog-eat-dog world out there. However, starting off aggressive and making threats of going to court is never the best first option. Granted, the dispute may end up in court but it is not a prospect that you should relish for your mechanic business.
Therefore, the most appropriate place to begin when dealing with a dispute with your contractor is by talking to them, face to face, in a non-threatening environment for either you or them. Invite them into your home, invite them into your business and share a meal with them, anything you can think of that will ease the tension in the room. Then you should tell them openly and honestly what the problem is, why you feel the way that you do, and what can be done to fix the current situation. Furthermore, you should then listen to their response, whatever it may be, and engage with what they are saying to try to come to a solution.
Sometimes this tactic works, sometimes it does not. Also, it may be possible that upon reading this, the time for amicable face-to-face negotiation has passed. If this is the case, it is perfectly fine, as now you will have to begin to consider the legal pathways to dispute resolution that are available to you and your mechanic business.
What should I consider next?
If your mechanic business gets to this stage, it is probably time to seek the advice of a legal professional. From here on in, you will most likely be dealing with statutory bodies or court officers to resolve the dispute you have with your contractor. Nevertheless, you should be aware of some of the options available to you, so that have an understanding of which option is best suited for your business.
Firstly, you could engage in a process called mediation, which involves meeting with your contractor and a neutral third person who ensures that both you and your contractor understand all the facts involved. The mediator will help both of you to reach an agreement that will hopefully restore your working relationship. Alternatively, you could seek arbitration, in which a neutral third person hears all the facts, listens to both sides of the dispute and reaches a decision, which is binding on both you and your contractor. Finally, you could seek to go straight to court if you feel the options above will not help you in your situation.
If you are looking to start your own mechanic business or expand your already existing mechanic business, it is important that you have the awareness and knowledge to manage a dispute with one of your contractors. There will be many options available to you in the event of a dispute. However, you should never rush into making threats or taking a contractor straight to court. It is important that you have an open and honest conversation with them first so that you can find an amicable solution to the problem and save your business money in the process. However, if this fails, you should then seek the advice of a legal professional to assist you in dispute resolution mechanism available to you. Finally, if you have any further questions relating to how to resolve a dispute with a contractor for your mechanic business, feel free to call LegalVision for a fixed-fee quote.